Aberdeen Group

Type: Company
Name: Aberdeen Group
Nationality: United States
Web Address: http://www.aberdeen.com/
Fact Sheet: Fact Sheet for Aberdeen Group
First reported Sep 19 2014 - Updated Sep 19 2014 - 1 reports

Plans afoot for £8.15m transformation and expansion of a town centre car park

:30 0 commentsA MULTI-MILLION pound transformation is in the pipeline for a 'dilapidated’ town centre car park.Share this imageA MULTI-MILLION pound transformation is in the pipeline for a 'dilapidated’ town centre car park.The Royal Borough is set to ... [Published Local Berkshire - Sep 19 2014]
First reported Sep 18 2014 - Updated Sep 18 2014 - 1 reports

How Apple Pay could improve mobile payment security

, 11:21 AMBy Abby Callard Associate EditorThe addition of fingerprint verification makes Apple’s payment system more secure than those requiring just a four-digit pin, one expert says.When Apple announced Apple Pay last week, experts said that the heyday ... [Published InternetRetailer.com - Sep 18 2014]
First reported Sep 18 2014 - Updated Sep 18 2014 - 1 reports

Correlation Between Happy Agents and Exceptional Customer Experience

#contactcenterworldPhoenix, AZ, Sept 17, 2014 -- Aspect Software, a provider of customer interaction management, workforce optimization, back-office and cloud solutions, announces that Aberdeen Group research report, "Contact Center Workforce Optimization: ... [Published ContactCenterWorld.com - Sep 18 2014]
First reported Sep 18 2014 - Updated Sep 18 2014 - 1 reports

15 Stats About Inbound Marketing To Make You Sound Smarter In Meetings

I have always thought that inbound marketing is the natural evolution of marketing; it is web marketing; it is content marketing; it is digital marketing; it is partially social media marketing ; it is simply marketing, evolved to meet changing consumer ... [Published Business 2 Community - Sep 18 2014]
First reported Sep 17 2014 - Updated Sep 17 2014 - 1 reports

Playing a Different Tune

Human capital management technology helps Guitar Center stand out from the competitionWhile customer engagement tops many retailers’ to-do lists, creating that same level of engagement internally is often overlooked. That’s to the detriment of the bottom ... [Published National Retail Federation - Sep 17 2014]
First reported Sep 17 2014 - Updated Sep 17 2014 - 1 reports

How Relying On Energy Could Prove Precarious For Scottish Independence

Bidness Etc tells you why betting on the Energy sector could be a risk for an independent ScotlandPage 1 of 2Click Ticker to See live coverageSupporters of the Scottish independence movement have long claimed they have been deprived of their fair share ... [Published Bidness Etc - Sep 17 2014]
First reported Sep 17 2014 - Updated Sep 17 2014 - 1 reports

Customer Experience Now Main Driver in Enterprise Workforce Optimization Adoption

) -Aberdeen report reveals improving the customer experience is now the #1 objective driving contact center workforce optimization (WFO) adoption Leading contact center WFO users reduce service costs by 7.2 percent year-over-year Report outlines best ... [Published Market Pulse Navigator - Sep 17 2014]
First reported Sep 16 2014 - Updated Sep 16 2014 - 1 reports

Voice Technology Applications In The Warehouse Environment

By Cheryl Knight , contributing writerVoice technology has taken hold in a variety of work environments, but applications are particularly beneficial for warehouses. Businesses with warehouses use voice technology when picking stock, inventorying and ... [Published Business Solutions - Sep 16 2014]
First reported Sep 15 2014 - Updated Sep 16 2014 - 1 reports

Aberdeen Checklist: Got CPQ? Six Best Practices You Need to Ensure Maximum Sales ROI

During the final days and hours of the selling period sales reps too often throw discounts or extra deliverables at the situation, rather than deploy technologies and best practices that will actually more effectively seal the deal.How can you make sure ... [Published Bitpipe - Sep 15 2014]
First reported Sep 15 2014 - Updated Sep 15 2014 - 1 reports

Creating Content That Demands To Be Shared - A Seminar

Content A content marketing approach produces 3x more leads than paid search (kapost/Eloqua) How do you ensure your content stands out from the crowd? How can you use the crowd to drive your content and brand up the search results page? What is the ... [Published APA - Sep 15 2014]
First reported Sep 15 2014 - Updated Sep 15 2014 - 1 reports

Predictive analytics lowers readmissions

The challenge for the Carolinas Healthcare System was to reduce the readmission rate for patients with chronic obstructive pulmonary disease. The solution: predictive analytics.One of the biggest problems, according to Jean Wright, chief innovation officer ... [Published HealthCareIT News - Sep 15 2014]
First reported Sep 14 2014 - Updated Sep 14 2014 - 1 reports

Why Personalisation and Dynamic Content is Key to Email Marketing Strategies

Once-upon-a-time personalisation for an email marketing campaign consisted of “Dear [First Name]” but with more and more companies now sending regular email updates to their consumers, this is no longer enough. Usability studies have found that the inbox ... [Published Business 2 Community - Sep 14 2014]

Quotes

...are frequently the first point of contact a customer has with a brand," said Robert Moore, senior manager, product marketing at Aspect Software. "To make customers truly happy, organizations need to create and then maximize agent engagement. This is why we are seeing more companies seeking workforce solutions with intuitive user interfaces that create agent engagement and productivity that ultimately leads to exceptional customer experiences."
...isn't hard to set up or manage and integrates with the existing IT infrastructure," said John Slocum, Director of Product Management at Ipswitch. "With the release of the Moveit 8.1 managed file transfer system we're delivering upon our company mission to provide our customers with simple solutions for complex IT problems, through standards-based integration with critical security and business continuity systems that will streamline IT tasks and increase end user adoption and productivity."
Peter Horner, the editor of Analytics Magazine, said in a 2012 article: "Skyrocketing costs have rendered the current U S healthcare system 'unsustainable,' market forces are calling for a performance-based system, analytics are crucial to this paradigm shift from 'volume' to 'value', and the transformation is inevitable."
Den Boer went on to say, "This is a missed opportunity for companies to demonstrate just how much more efficient their financial processes have become in the last 10 years. Those that have invested in accelerating their close have not only pleased their shareholders and analysts but have also realized that a faster close drives significant internal benefits through process efficiency, quality improvements and standardization of systems and processes and also enables faster and better internal analysis of performance on a regular basis. Corporations should look again at their close cycle performance and consider how to use the metric to drive internal efficiency and reward their shareholders with more timely financial results."

More Content

All (146) | News (109) | Reports (0) | Blogs (33) | Audio/Video (0) | Fact Sheets (2) | Press Releases (2)
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Plans afoot for £8.15m transformation and expan... [Published Local Berkshire - Sep 19 2014]
Correlation Between Happy Agents and Exceptiona... [Published ContactCenterWorld.com - Sep 18 2014]
10 Simple Warehouse Safety Hacks [Published ThomasNet - Sep 18 2014]
How Apple Pay could improve mobile payment secu... [Published InternetRetailer.com - Sep 18 2014]
15 Stats About Inbound Marketing To Make You So... [Published Business 2 Community - Sep 18 2014]
Content Marketing is About Trust, Not Just Reach [Published Insead Knowledge - Sep 18 2014]
Playing a Different Tune [Published National Retail Federation - Sep 17 2014]
How Relying On Energy Could Prove Precarious Fo... [Published Bidness Etc - Sep 17 2014]
Customer Experience Now Main Driver in Enterpri... [Published Market Pulse Navigator - Sep 17 2014]
Voice Technology Applications In The Warehouse ... [Published Business Solutions - Sep 16 2014]
3 Ways to Make Call Center Training More Engaging [Published the Call Center Corporation - Sep 16 2014]
The way HR works needs to change—here’s how [Published Quartz - Sep 16 2014]
Ipswitch Rolls Out Moveit 8.1 Managed File Tran... [Published Individual.com - Sep 16 2014]
Creating Content That Demands To Be Shared - A ... [Published APA - Sep 15 2014]
Aberdeen Checklist: Got CPQ? Six Best Practices... [Published Bitpipe - Sep 15 2014]
Predictive analytics lowers readmissions [Published HealthCareIT News - Sep 15 2014]
PlayerLync Launches Enterprise Video and Docume... [Published Yahoo! Finance - Sep 15 2014]
All aboard the onboarding express [Published HRM Singapore - Sep 15 2014]
Why Personalisation and Dynamic Content is Key ... [Published Business 2 Community - Sep 14 2014]
Listen Up. Your Customers Are Complaining On So... [Published Business 2 Community - Sep 12 2014]
Benefits of GPS Fleet and Asset Tracking [Published Modern Contractor Solution - Sep 12 2014]
Broken content marketing? Hint: It’s about gett... [Published Venturebeat - Sep 12 2014]
Broken content marketing? Hint: It’s about gett... [Published Venturebeat - Sep 12 2014]
Mobile Recruiting Lags in the Corporate World [Published Elearning! - Sep 12 2014]
The ROI of Not Doing Inbound Marketing [Published Business 2 Community - Sep 11 2014]
Why BP And Shell Are Against Scotland’s Indepen... [Published Bidness Etc - Sep 11 2014]
Is PSA Software the Key to Solving AEC Firms Bo... [Published Construction Global - Sep 11 2014]
The risk of free Endpoint Security [Published Tech Republic - Sep 11 2014]
Apple Launches New iPhones and Fires First Salv... [Published Business 2 Community - Sep 10 2014]
Supply Chain Visibility and Segmentation: Contr... [Published Journal of Commerce - Sep 10 2014]
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Blogs

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3 Ways to Make Call Center Training More Engaging [Published the Call Center Corporation - Sep 16 2014]
Call Center IQ, Mitch Causey, September 9th, 2014  That’s a great quote, Mr. Penney.  It yields a nice, warm and fuzzy feeling inside, but can we rely upon our feelings to guide our business decisions? Should we look at statistics instead? Interestingly ...
Broken content marketing? Hint: It’s about gett... [Published Venturebeat - Sep 12 2014]
GUEST POST Image Credit: Shutterstock Recently, my business did a purge of contact records we had collected over the years that were never going to convert into clients. A whopping 220,000 records were clogging up our CRM – and continuing to get content ...
Big Data Should Mean Big Quality [Published Beyond Search - Sep 02 2014]
Why does logic seem to fail in the face of fancy jargon? DataFusion’s Blog posted on the jargon fallacy in the post, “It All Begins With Data Quality.” The post explains how with new terms like big data , real-time analytics, and self-service business ...
Aberdeen Reports: McAfee Helps Secure the Evolv... [Published McAfee Blogs - Aug 27 2014]
The demands between physical, virtual, public and private clouds change faster than actual clouds do. As organizations adapt to these changes, they face the Sisyphean task of securing and hardening their networks from external agents. And therein lies ...
Aberdeen Group Announces Ms. Michael M. Moon as... [Published Marketwire - Breaking News Releases - Aug 25 2014]
HR Industry Leader Expands Depth and Expertise of Aberdeen HCM Research Practice ...
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Press Releases

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iCIMS & The Aberdeen Group Partner to Present a... [Published Financial Services - Aug 13 2014]
iCIMS & Aberdeen Group Team Up to Present an Ed... [Published Financial Services - May 15 2014]
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