Conversocial Ltd

Type: Company
Name: Conversocial Ltd
First reported 17 hours ago - Updated 17 hours ago - 2 reports

Twitter Adds New Certified Partners

[ Advertising ]Twitter announced on Tuesday that it has added two new parters to the Twitter Certified Program, which helps businesses find products to make them more successful on Twitter.These are the first two certified partners to offer solutions ... [Published WebProNews - 17 hours ago]
First reported Sep 30 2014 - Updated 23 hours ago - 1 reports

Customer Contact Expo Opens Doors Tomorrow at London Olympia

One of the biggest networking events of the year in the customer contact industry is on this week with Customer Contact Expo opening its doors Oct 1st. For the 14th year running, the annual gathering of the customer contact and customer service industry ... [Published BusinessWeek - Sep 30 2014]
First reported Sep 24 2014 - Updated Sep 24 2014 - 1 reports

3 Reasons Why You Need Threaded Conversations For Social Customer Service

To guarantee actionable insight, workflow efficiencies, and a positive agent experience, you need a platform that ensures that only  relevant  interactions from the same customer are grouped together – separating a customer’s conversational engagement ... [Published Business 2 Community - Sep 24 2014]
First reported Sep 20 2014 - Updated Sep 20 2014 - 1 reports

11 Qualities Your Personal Brand Should Convey to Employers

How important is the personal brand of your key hires? What do you look out for (bad or good)? The following answers are provided by members of  Young Entrepreneur Council (YEC) , an invite-only organization comprised of the world’s most promising ... [Published Personal Branding Blog - Dan Schawbel - Sep 20 2014]
First reported Sep 17 2014 - Updated Sep 17 2014 - 2 reports

Conversocial Publishes New Definitive Guide to Social Customer Service

The comprehensive guide shows companies how to deliver outstanding social customer service that inspires customer loyalty and encourages advocacy. Leading social customer service platform Conversocial today published The Definitive Guide to Social Customer ... [Published PRWeb - Sep 17 2014]
First reported Sep 16 2014 - Updated Sep 16 2014 - 1 reports

Vitacost is the fastest Top 100 retailer at responding to shoppers on social media

, 10:38 AMBy Zak Stambor Managing EditorThe retailer’s average response time was 97 seconds, according to the Internet Retailer-exclusive Conversocial Index, which tracks how the 100 largest retailers in the 2014 Top 500 respond to customer service issues ... [Published InternetRetailer.com - Sep 16 2014]
First reported Sep 09 2014 - Updated Sep 09 2014 - 1 reports

inContact Unveils Theme for Ninth Annual User Conference: Innovation Unleashed

SALT LAKE CITY, Sept. 9, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the theme for its upcoming users' conference: ICUC 2014 Innovation ... [Published TickerTech.com - Sep 09 2014]
First reported Jul 29 2014 - Updated Jul 29 2014 - 6 reports

Conversocial Announces Instagram Integration

NEW YORK & LONDON--(EON: Enhanced Online News)--Conversocial announced Instagram as the latest social channel to be integrated into its platform. ... [Published EON Communications - Jul 29 2014]
First reported Jul 16 2014 - Updated Jul 16 2014 - 1 reports

Octopus Investments backs customer service platform Conversocial

Conversocial , a New York-based customer service platform, has raised $5 million in Series A2 funding. Previous backer Octopus Investments led the round with participation from new investor Matt Arnold of DFJ Espirit. In addition to the funding, ... [Published PE Hub Blog - Jul 16 2014]
First reported Jul 16 2014 - Updated Jul 16 2014 - 3 reports

Conversocial Continues Growth with New Funding and Hire of VP North America

NEW YORK & LONDON--(EON: Enhanced Online News)--Conversocial today announced an additional $5m of Series A2 funding, bringing the total A2 round to $9.4m, as well as the hiring of Kristin Shevis as VP North America. ... [Published EON Communications - Jul 16 2014]
First reported Jul 16 2014 - Updated Jul 16 2014 - 2 reports

Conversocial Adds $5 Million For Its Social Media Customer Service Toolkit

 A large volume of customer service transactions is happening through social media these days, with roughly 10% of customer service requests coming through various platforms like Facebook or Twitter, according to the hosted customer service social media ... [Published TechCrunch - Jul 16 2014]
First reported Jun 26 2014 - Updated Jun 26 2014 - 3 reports

Companies Must Crack ‘Social’ Customer Service in Order to Survive

NEW YORK & LONDON--(EON: Enhanced Online News)--A Forrester study*, commissioned by the leading social customer service platform Conversocial, reveals a lack of ownership and understanding of social media within organizations that could see brands fall ... [Published EON Communications - Jun 26 2014]

Quotes

Helen Curl, Exhibition Director, UBM Live said: "What a fantastic expo this is going to be! We are really proud that our exhibitors understand that exhibitions need to be interactive and engaging and by all accounts, the show floor is going to be really buzzing"
"Conversocial has always led the social customer service space as thought leaders,” said Martin Hill Wilson, Founder of Brainfood Consulting and Author of Delivering Effective Social Customer Service. "Their latest guide is packed with the kind of advice that will put you top of the social media leaderboard. Even better, they are giving it away for free!""
...best practices, learn about our latest innovations and network with our growing ecosystem of cloud partners," said Paul Jarman, CEO at inContact. "As the leading cloud contact center provider, we welcome the opportunity to co-create with our users and together address some of the industry's most challenging issues. ICUC is a key tenant in our customer-centric strategy."

More Content

All (37) | News (12) | Reports (0) | Blogs (25) | Audio/Video (0) | Fact Sheets (0) | Press Releases (0)
sort by: Date | Relevance
Twitter Adds New Certified Partners [Published WebProNews - 17 hours ago]
Twitter Adds New Certified Partners [Published WebProNews Feed - 17 hours ago]
Customer Contact Expo Opens Doors Tomorrow at L... [Published BusinessWeek - Sep 30 2014]
Customer Contact Expo Opens Doors Tomorrow at L... [Published PredictWallStreet - Sep 30 2014]
3 Reasons Why You Need Threaded Conversations F... [Published Business 2 Community - Sep 24 2014]
11 Qualities Your Personal Brand Should Convey ... [Published Personal Branding Blog - Dan Schawbel - Sep 20 2014]
Conversocial Publishes New Definitive Guide to ... [Published PRWeb - Sep 17 2014]
17 Statistics That Show Social Media is the Fut... [Published Social Media Today - Sep 17 2014]
Vitacost is the fastest Top 100 retailer at res... [Published InternetRetailer.com - Sep 16 2014]
Doutissima secures seed financing led by DFJ Es... [Published PE Hub Blog - Sep 11 2014]
inContact Unveils Theme for Ninth Annual User C... [Published TickerTech.com - Sep 09 2014]
Customer Engagement Strategy & Technology Will ... [Published Silicon India - Sep 05 2014]
Attack of the social poachers [Published Guardian.co.uk - Aug 13 2014]
Conversocial Announces Instagram Integration [Published EON Communications - Jul 29 2014]
Conversocial Announces Instagram Integration [Published Business Wire Technology News - Jul 29 2014]
Conversocial Announces Instagram Integration [Published Business Wire Communications News - Jul 29 2014]
Conversocial Announces Instagram Integration [Published Business Wire News with Multimedia - Jul 29 2014]
Conversocial Announces Instagram Integration [Published Business Wire Photo/Multimedia News - Jul 29 2014]
Coversocial now integrates with Instagram to gi... [Published Venturebeat - Jul 29 2014]
Benefitting from Facebook’s halo effect [Published FOX Business - Video - Jul 23 2014]
Octopus Investments backs customer service plat... [Published PE Hub Blog - Jul 16 2014]
Conversocial Continues Growth with New Funding ... [Published EON Communications - Jul 16 2014]
Conversocial Continues Growth with New Funding ... [Published Business Wire Technology News - Jul 16 2014]
Conversocial Continues Growth with New Funding ... [Published Business Wire Communications News - Jul 16 2014]
Conversocial Adds $5 Million For Its Social Med... [Published TechCrunch - Jul 16 2014]
Conversocial Adds $5 Million For Its Social Med... [Published TechCrunch Europe - Jul 16 2014]
Twitter adds 5 new ‘Certified’ partners to help... [Published Venturebeat - Jun 27 2014]
Companies Must Crack ‘Social’ Customer Service ... [Published EON Communications - Jun 26 2014]
Companies Must Crack ‘Social’ Customer Service ... [Published Business Wire Technology News - Jun 26 2014]
Companies Must Crack ‘Social’ Customer Service ... [Published Business Wire Communications News - Jun 26 2014]
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sort by: Date | Relevance
11 Qualities Your Personal Brand Should Convey ... [Published Personal Branding Blog - Dan Schawbel - Sep 20 2014]
How important is the personal brand of your key hires? What do you look out for (bad or good)? The following answers are provided by members of  Young Entrepreneur Council (YEC) , an invite-only organization comprised of the world’s most promising ...
Doutissima secures seed financing led by DFJ Es... [Published PE Hub Blog - Sep 11 2014]
Doutissima , a South American health and well-being forum, has raised a seed capital round led by DFJ Esprit with participation from Breega Capital . The company also signed a strategic partnership with Telefonica -backed startup accelerator Wayra ...
Conversocial Announces Instagram Integration [Published EON Communications - Jul 29 2014]
NEW YORK & LONDON--(EON: Enhanced Online News)--Conversocial announced Instagram as the latest social channel to be integrated into its platform. ...
Conversocial Announces Instagram Integration [Published Business Wire Technology News - Jul 29 2014]
NEW YORK & LONDON--(BUSINESS WIRE)--Conversocial announced Instagram as the latest social channel to be integrated into its platform. ...
Conversocial Announces Instagram Integration [Published Business Wire Communications News - Jul 29 2014]
NEW YORK & LONDON--(BUSINESS WIRE)--Conversocial announced Instagram as the latest social channel to be integrated into its platform. ...
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