Customer Analytics

Type: Keyphrase
Name: Customer Analytics
First reported Sep 29 2014 - Updated Sep 30 2014 - 3 reports

Verint Continues to Expand Security Intelligence Solutions for Education

Verint ® Systems Inc. ( NASDAQ: VRNT ) today announced an expansion of itscomprehensive situation management platform to help higher educationenvironments improve public safety through enhanced security andcommunications. Recent technology advancements ... [Published Myrtle Beach Sun News - Sep 30 2014]
First reported Sep 29 2014 - Updated Sep 29 2014 - 1 reports

Banking Analytics Symposium - presented by American Banker

Join senior analyst Bob Meara at the Banking Analytics Symposium , presented by American Banker. The event shares practical insights on how analytics can be leveraged with marketing and risk strategies to drive revenue, increase retention and acquire ... [Published CELENT - Sep 29 2014]
First reported Sep 27 2014 - Updated Sep 27 2014 - 1 reports

Webinar: Establishing Competitive...

According to Professor Peter Fader of the Wharton School and Co-Director of the Wharton Customer Analytics Initiative, most companies touted as "customer-centric" are not, and there is widespread misunderstanding about this concept. Why do some companies ... [Published National Retail Federation - Sep 27 2014]
First reported Sep 22 2014 - Updated Sep 22 2014 - 2 reports

Co-Founder and CEO for Virgin Unite Mentors Delivers Thought-Provoking Keynote at KANA Software’s CONNECT 2014 User Conference

What is the number one consumer complaint that outranks even high prices or the security of their personal information? According to the book titled Admired: 21 Ways to Double Your Value, it’s the inability to access customer service quickly and seamlessly ... [Published Pettinga Financial Advisors - Sep 22 2014]
First reported Sep 16 2014 - Updated Sep 16 2014 - 2 reports

Customers Rank Verint Speech Analytics as Industry Best

Verint Receives Highest Issued Rating Across Multiple Categories in DMG Consulting Speech Analytics ReportVerint® Systems Inc. have announced that it has received recognition for its Verint Speech Analytics™ solution from both DMG Consulting LLC and Speech ... [Published Contact-centres.com - Sep 16 2014]
First reported Sep 12 2014 - Updated Sep 12 2014 - 1 reports

Manthan Systems to Sponsor Upcoming NCR Retalix Synergy User Conference

Manthan Systems, the global leader in business intelligence (BI) for retailers, is pleased to announce that it is a key sponsor of the upcoming NCR and Retalix Synergy user conference, scheduled for October 27-30, 2013 at the Marriott Marquis in Atlanta, ... [Published Discounted Hotel Rooms - Sep 12 2014]
First reported Sep 11 2014 - Updated Sep 11 2014 - 1 reports

CRM, Customer Analytics, Customer Service: How these are related together

Delivering an exceptional customer service has been the top priority of every business. But this has not been an easy feat for most of them.Reason: Exceptional customer service requires holistic and deep customer understanding and coordination of engagement ... [Published CRM Guru - Sep 11 2014]
First reported Sep 10 2014 - Updated Sep 11 2014 - 1 reports

Customers Rank Verint Speech Analytics as Industry Best

Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received recognition for its Verint Speech Analytics™Verint Named Top Vendor for Customer Satisfaction and Technology Innovation LeadershipAccording to the 2014–2015 Speech Analytics Product ... [Published Stock Nod - Sep 10 2014]
First reported Sep 03 2014 - Updated Sep 03 2014 - 1 reports

Customer Analytics Adoption in Banking: When Management Doesn’t Lead

AbstractThe underdeveloped usage of customer analytics in banking is a result of two factors: the immature state of data analytics at most banks and a lack of leadership at the top. Most banks don’t have data-driven cultures and don’t seem to care.Data ... [Published CELENT - Sep 03 2014]
First reported Sep 02 2014 - Updated Sep 02 2014 - 1 reports

Retailer's Guide to the Connected Consumer

As the connected consumer evolves, demands and expectations continue to rise, and trends rapidly change.The digital, social and mobile evolutions are shape-shifting almost every aspect of the consumer experience and, in the process, creating new opportunities ... [Published Perficient - Sep 02 2014]
First reported Aug 05 2014 - Updated Aug 05 2014 - 5 reports

Loyalty Builders Announces “Never Say Die” Customer Analytics Solution

PORTSMOUTH, N.H.--(EON: Enhanced Online News)--Loyalty Builders, a leader in affordable customer analytics, has announced that its Reactivation Analysis is now available as a one-time engagement with a one-time fee. ... [Published EON Retail - Aug 05 2014]
Entities: Customer Analytics
First reported Jun 09 2014 - Updated Jun 09 2014 - 3 reports

Northeast Utilities Selects C3 Energy Customer Analytics

REDWOOD CITY, Calif.--(EON: Enhanced Online News)--C3 Energy announced that Northeast Utilities selected C3 Energy Customer Analytics™ software as an engagement platform for informing customers about the specifics of their energy use. ... [Published EON Energy - Jun 09 2014]

Quotes

...delighted to receive this prestigious recognition from Grupo Padrao,' comments Diego Gomez , vice president, Latin America and Caribbean , Verint . "This win not only underscores Verint's commitment to creating innovative solutions for organizations across the world, but also reinforces the strength and value customer engagement optimization can deliver."
"This is also key to battling both employee and customer disengagement" said Thompson. “Employees disengage when they don't have customer history at their fingertips and have to do a lot of ‘archaeology’ and re-work...
...-- Industry analyst and market research firm () announces publication of a newly updated primary research study entitled "Operationalizing Enterprise Voice of the Customer (VOC): Best Practices, Maturity Models, and GalaxyTM Vendor Evaluations."
...to expand our testing capability and capacity for LTE-Advanced and LBS-enabled devices," said Hemant Minocha , Executive Vice President at TEOCO. "And given the increase in test complexity and costs, we are pleased to be working with a partner such as Rohde & Schwarz whose expertise in conformance and carrier acceptance testing and breadth of test cases helps future-proof our investment while delivering the quality and results our customers have come to expect."

More Content

All (97) | News (62) | Reports (0) | Blogs (34) | Audio/Video (0) | Fact Sheets (1) | Press Releases (0)
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Helps Organizations Discover and Take Action on... [Published 4 Traders - Sep 30 2014]
Verint Continues to Expand Security Intelligenc... [Published Myrtle Beach Sun News - Sep 30 2014]
Banking Analytics Symposium - presented by Amer... [Published CELENT - Sep 29 2014]
Verint Expands Fraud, Risk and Compliance Solut... [Published Industrial Info Financials - Sep 29 2014]
Verint Expands Fraud, Risk and Compliance Solut... [Published Business Wire - Sep 29 2014]
Webinar: Establishing Competitive... [Published National Retail Federation - Sep 27 2014]
From Hijack Alerts To Augmented Reality: The Re... [Published Sapinfo Magazine - Sep 25 2014]
Professors Share Observations on the State of B... [Published Target Marketing Magazine - Sep 25 2014]
Account Director, PCA Payer Account Management [Published PharmaDiversity - Sep 24 2014]
Stripe on Steroids: 11 Ways to Supercharge Your... [Published SitePoint - Sep 23 2014]
Receives 'Product of the Year' by Grupo Padrao ... [Published 4 Traders - Sep 22 2014]
Co-Founder and CEO for Virgin Unite Mentors Del... [Published Pettinga Financial Advisors - Sep 22 2014]
VERINT SYSTEMS : Co-Founder and CEO for Virgin ... [Published 4 Traders - Sep 22 2014]
Verint Helps Organizations Discover and Take Ac... [Published Stock Nod - Sep 22 2014]
Verint Helps Organizations Discover and Take Ac... [Published Business Wire - Sep 22 2014]
Cass Business School Strengthens Ties Between U... [Published NewsLineME.com - Sep 22 2014]
Verint Speech Analytics ranked as Industry Best [Published Contact Centre Hub - Sep 20 2014]
SAP​Voice: From Hijack Alerts To Augmented Real... [Published Forbes.com - Sep 19 2014]
Cass Business School strengthens ties between U... [Published Mid East Information - Sep 17 2014]
Customers Rank Verint Speech Analytics as Indus... [Published Contact-centres.com - Sep 16 2014]
VERINT SYSTEMS : Large Telecommunications Compa... [Published 4 Traders - Sep 16 2014]
Verint Receives “Product of the Year” by Grupo ... [Published Industrial Info Financials - Sep 16 2014]
The Customer-Centric Competitive Advantage in M... [Published Business 2 Community - Sep 14 2014]
Manthan Systems to Sponsor Upcoming NCR Retalix... [Published Discounted Hotel Rooms - Sep 12 2014]
CRM, Customer Analytics, Customer Service: How ... [Published CRM Guru - Sep 11 2014]
Customers Rank Verint Speech Analytics as Indus... [Published Stock Nod - Sep 10 2014]
Hypatia Research Group Publishes 2014 Update to... [Published Prlog - Sep 10 2014]
TEOCO's AIRCOM Device Test Lab Strengthens Carr... [Published Franklin Credit Management Corporation - Sep 09 2014]
Large Telecommunications Company Benefits from ... [Published Stock Nod - Sep 08 2014]
Big Data as a Service Market worth $46.34 Billi... [Published PRWeb - Sep 05 2014]
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Blogs

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What is Customer Analytics? [Published eWallstreeter - Aug 15 2014]
Tracking your customers step-by-step as they use your website or mobile app allows you to gather extremely important information about your online business. If you run a SaaS, e-commerce, or any other website that requires member signup or login, you’ll ...
Loyalty Builders Announces “Never Say Die” Cust... [Published EON Retail - Aug 05 2014]
PORTSMOUTH, N.H.--(EON: Enhanced Online News)--Loyalty Builders, a leader in affordable customer analytics, has announced that its Reactivation Analysis is now available as a one-time engagement with a one-time fee. ...
Loyalty Builders Announces “Never Say Die” Cust... [Published EON Communications - Aug 05 2014]
PORTSMOUTH, N.H.--(EON: Enhanced Online News)--Loyalty Builders, a leader in affordable customer analytics, has announced that its Reactivation Analysis is now available as a one-time engagement with a one-time fee. ...
Loyalty Builders Announces “Never Say Die” Cust... [Published Business Wire Retail News - Aug 05 2014]
PORTSMOUTH, N.H.--(BUSINESS WIRE)--Loyalty Builders, a leader in affordable customer analytics, has announced that its Reactivation Analysis is now available as a one-time engagement with a one-time fee. ...
Loyalty Builders Announces “Never Say Die” Cust... [Published Business Wire Technology News - Aug 05 2014]
PORTSMOUTH, N.H.--(BUSINESS WIRE)--Loyalty Builders, a leader in affordable customer analytics, has announced that its Reactivation Analysis is now available as a one-time engagement with a one-time fee. ...
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