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Customer Analytics

Type: Keyphrase

Name: Customer Analytics

First reported May 17 2013 - Updated May 17 2013 - 1 reports

Malaysian retailer TANGS goes live with Manthan analytics

Tags: Consumer Behavior, Marketing, Specialty Stores, TechnologyManthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics and at TANGS, a fashion lifestyle ... [Published Retail Customer Experience - May 17 2013]

Entities: Tangs, Malaysia, Customer Analytics, C K Tang Ltd

First reported May 16 2013 - Updated May 16 2013 - 1 reports

Visa Inc

Buxton Enhances its Customer Analytics Solutions for Retailers and Governments with Visa Consumer Spending Insights

Buxton will use Visa consumer spending insights in its analytical solutions for retailers, grocers, restaurants, and local governments. Buxton announced that it is enhancing its customer analytics solutions for U.S. retailers and local governments by ... [Published PRWeb - May 16 2013]

Entities: Visa Inc, Customer Analytics, Consumer Spending

First reported May 15 2013 - Updated May 15 2013 - 1 reports

Ticketmaster Entertainment Inc

Ticketfly Launches FanBase Customer Analytics Platform

TORONTO The social ticketing platform Ticketfly on Wednesday unveiled Fanbase, an analytics tool to enable North American concert venues and promoters to better target customers.Ticketyfly, which recently expanded into Canada to challenge Ticketmaster, ... [Published Hollywood Reporter - May 15 2013]

Entities: Customer Analytics, Ticketmaster Entertainment Inc, Live Nation Inc, Justin Timberlake

First reported May 15 2013 - Updated May 15 2013 - 1 reports

Verint Systems Inc

Verint Adds to Its VoC Solution

Unified dashboards and mobile additions deliver cross-channel analytics.Page 1Verint has extended its Voice of the Customer Analytics portfolio to include text messaging feedback into its existing multichannel capabilities, which were released last m ... [Published Destination CRM - May 15 2013]

Entities: Verint Systems Inc, Customer Analytics, Multichannel, Customer Relationship Management

First reported May 14 2013 - Updated May 14 2013 - 1 reports

Customer Analytics: Making the Strategic Leap From Hindsight to Foresight

Everyone recognizes the hype and momentum around terms like “big data” and “in-memory computing,” which is fine. But the question remains: "What are you going to do with all that unstructured data? See it on Scoop.it , via Strategy and Competitive ... [Published Strategy and Competitive Intelligence | Scoop.it - May 14 2013]

Entities: Customer Analytics, Competitive Intelligence, Big Data

First reported May 13 2013 - Updated May 14 2013 - 3 reports

SAP AG

Bramasol Announces Customer Analytics and Retention Solution and Oracle Database Migration Program -- PR Newswire

/PRNewswire/ --$ , an SAP gold channel partner and provider of solutions and services focused on mid-to-large-sized companies, announced today during the SAPPHIRE® NOW conference continued development and focus around its practice in support of the . ... [Published Yahoo! Finance - May 13 2013]

Entities: SAP AG, Oracle Corporation, Customer Analytics, Business Objects SA, Database

First reported May 13 2013 - Updated May 13 2013 - 1 reports

Deloitte

Customer Analytics: Making the Strategic Leap From Hindsight to Foresight

51 minutes ago By Dan Baker CommentsPosted in Blog, Data Analytics, Subscriber Data Management, Big Data, Social Media, Revenue Management, Facebook, QoS, Service Creation & Delivery, Network Management, Service & Network Management, Wireless, Wireless ... [Published BillingWorld - May 13 2013]

Entities: Customer Analytics, Dan Baker, Oh! great, Deloitte

First reported May 07 2013 - Updated May 08 2013 - 3 reports

TANGS Goes Live With Manthan Systems ...

Manthan Systems today announced that TANGS, the iconic fashion lifestyle retailer, went live with its Customer Analytics product. TANGS, with stores in Singapore and Malaysia, is known for its unique identity and customer base, and a highly successful ... [Published EFYTimes.com - May 08 2013]

Entities: Tangs, Customer Analytics, IDA Singapore, C K Tang Ltd, Business Analytics

First reported May 05 2013 - Updated May 05 2013 - 1 reports

APT SVP John Howard to Moderate Panel at Wharton Customer Analytics Initiative Conference

(APT), the world’s largest purely cloud-based predictive analytics software company, announced that APT Senior Vice President John Howard will preside as a moderator at the Wharton School’s “Innovative Approaches to Measuring Advertising Effectiveness” ... [Published PRWeb - May 05 2013]

Entities: John Howard, Customer Analytics, Initiative, Predictive Analytics

First reported Apr 30 2013 - Updated Apr 30 2013 - 1 reports

The In-store Impact of Customer Analytics

In 1890, Levi Strauss & Co. produced its first pair of 501 overalls, which were notable for the copper rivets that anchored stress points—such as on the edges of pockets—to reinforce the garment and prevent tearing. The overalls soon became the 501 jeans—Levi's ... [Published dmnews.com - Apr 30 2013]

Entities: Tom Rafferty, Williams-Sonoma Inc, J Crew Group Inc, Customer Analytics

First reported Apr 24 2013 - Updated Apr 24 2013 - 1 reports

Find Your Insights Silver Lining With The Customer Analytics Playbook

The deluge of customer data shows no signs of abating. The perpetually-connected customer leaves data footprints in every interaction with a brand. This presents tremendous opportunities for customer insights professionals and analytics practitioners ... [Published Forrester - Apr 24 2013]

Entities: Customer Analytics, Interaction, Adoption

First reported Apr 22 2013 - Updated Apr 22 2013 - 1 reports

Now Available: Credit Card Customer Analytics

(live-PR.com) - Credit Card Customer Analytics is a powerful interactive tool providing direct answers to the questions which are central to developing a customer-centric product and marketing strategy. It speeds up the analysis of the global credit card ... [Published Live-PR.com - Apr 22 2013]

Entities: Customer Analytics, Credit Card, Contactless, Consumer Insights

Quotes

...more immediate and valuable feedback, at the customer's convenience," said Richard Snow, vice president and research director, Ventana Research. "Verint continues to strengthen its mobile strategy by building a holistic view of customer data across all channels."

Verint Updates on Mobile, Enterprise Feedback Management Enhancements and Multichannel Unification [Published Individual.com - May 20 2013]

"We are really excited to have the power of customer data to power our marketing decisions," said Sam Wai Keong, VP of IT at C K Tang Limited. "Manthan's pervasive analytics solution has not only brought down the cost of deploying such an infrastructure dramatically, but also provides us with insights within seconds, when it took us days to get such extracts previously."

Malaysian retailer TANGS goes live with Manthan analytics [Published Retail Customer Experience - May 17 2013]

Everyone recognizes the hype and momentum around terms like “big data” and “in-memory computing,” which is fine. But the question remains: "What are you going to do with all that unstructured data? See it on Scoop.it , via Strategy and Competitive Intelligence "

Customer Analytics: Making the Strategic Leap From Hindsight to Foresight [Published Strategy and Competitive Intelligence | Scoop.it - May 14 2013]

...assurance solutions in the cloud required overcoming multiple technology challenges," added Shachar Ebel, CTO and VP Products, Service Assurance. "Providing agility, customer flexibility, on-demand scalability and zero-touch remote agents are key. Additionally, new types of security and survivability threats cannot be ignored and are well addressed within Netrac Cloud."

TEOCO launches Netrac Cloud for Service Assurance [Published Business Wire - May 14 2013]

More Content

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Verint Introduces Business Impact Solutions for... [Published CRM Xchange - 21 hours ago]
The Clarabridge “Customer Experience Rocks” Roa... [Published Rock Hill Herald - May 21 2013]
The Clarabridge “Customer Experience Rocks” Roa... [Published ITbriefing - May 21 2013]
Earnix Unveils New Logo and Brand Identity [Published Business Wire - May 21 2013]
Innovation award winner Experian® drive busines... [Published Contact Centre Live! - May 20 2013]
Verint Updates on Mobile, Enterprise Feedback M... [Published Individual.com - May 20 2013]
Malaysian retailer TANGS goes live with Manthan... [Published Retail Customer Experience - May 17 2013]
Buxton Enhances its Customer Analytics Solution... [Published PRWeb - May 16 2013]
Ticketfly Launches FanBase Customer Analytics P... [Published Hollywood Reporter - May 15 2013]
Verint Adds to Its VoC Solution [Published Destination CRM - May 15 2013]
Verint Extends Voice of the Customer Analytics ... [Published Business Wire - May 15 2013]
Verint Extends Voice of the Customer Analytics ... [Published Business Wire Technology News - May 15 2013]
Customer Analytics: Making the Strategic Leap F... [Published Strategy and Competitive Intelligence \| Scoop.it - May 14 2013]
TEOCO launches Netrac Cloud for Service Assurance [Published Business Wire - May 14 2013]
Customer Analytics: Making the Strategic Leap F... [Published BillingWorld - May 13 2013]
TEOCO experts present at TM Forum Management Wo... [Published FinanzNachrichten.de - May 13 2013]
Big Data puts Predictions within Reach [Published CIO India - May 13 2013]
Bramasol Announces Customer Analytics and Reten... [Published Yahoo! Finance - May 13 2013]
Bramasol Announces Customer Analytics and Reten... [Published FinanzNachrichten.de - May 13 2013]
Bramasol Announces Customer Analytics and Reten... [Published Street Insider - May 13 2013]
Bramasol Announces Customer Analytics and Reten... [Published PR Newswire: Business Technology - May 13 2013]
Big data puts predictions within reach [Published Computerworld Hong Kong - May 10 2013]
Big Data Strategies set for June [Published Financial Sector Technology - May 09 2013]
Verint Customer CredAbility Named a 2013 Comput... [Published SPi World News - May 09 2013]
Manthan Systems to provide TANG with customer a... [Published CXOtoday - May 09 2013]
Customer Contact Innovation Winners [Published Customer Experience Magazine - May 08 2013]
Professional Planning Forum award winners annou... [Published CallCentreHelper - May 08 2013]
TANGS Goes Live With Manthan Systems ... [Published EFYTimes.com - May 08 2013]
TANGS Goes Live With Manthan Systems ARC Custom... [Published Moneycontrol.com - May 08 2013]
Yapi Kredi foresees its customers' needs with S... [Published SAS - May 07 2013]

Blogs

sort by: Date \| Relevance
Customer Analytics: Making the Strategic Leap F... [Published Strategy and Competitive Intelligence \| Scoop.it - May 14 2013] Everyone recognizes the hype and momentum around terms like “big data” and “in-memory computing,” which is fine. But the question remains: "What are you going to do with all that unstructured data? See it on Scoop.it , via Strategy and Competitive ...
Data? What is it good for? Absolutely … something [Published GigaOM - Mar 05 2013] Data has been a subject of my deliberations, both public and private, for a long time — almost a decade. Long before the bulge bracket consultants discovered its virtue and long before short-term trumpeters of data showed up, data was something that ...
Data? What is it good for? Absolutely … somethi... [Published GigaOM Network - Mar 05 2013] Data has been a subject of my deliberations, both public and private, for a long time — almost a decade. Long before the bulge bracket consultants discovered its virtue and long before short-term trumpeters of data showed up, data was something that ...
Data? What is it good for? Absolutely … somethi... [Published GigaOM Network - Mar 05 2013] Data has been a subject of my deliberations, both public and private, for a long time — almost a decade. Long before the bulge bracket consultants discovered its virtue and long before short-term trumpeters of data showed up, data was something that ...
What Capitalism Can't Fix [Published HBR Blog Network - Jan 23 2013] Increasingly, I see people looking starry-eyed to business and markets to solve social problems. In so doing, they run the risk of dismissing the impact of nonprofits — and diminishing the value of organizations that seek to make a difference without ...

Press Releases

sort by: Date \| Relevance
Earnix Unveils New Logo and Brand Identity [Published Business Wire - May 21 2013]
Verint Extends Voice of the Customer Analytics ... [Published Business Wire - May 15 2013]
Verint Extends Voice of the Customer Analytics ... [Published Business Wire Technology News - May 15 2013]
TEOCO launches Netrac Cloud for Service Assurance [Published Business Wire - May 14 2013]
Bramasol Announces Customer Analytics and Reten... [Published PR Newswire: Business Technology - May 13 2013]