Customer Analytics

Type: Keyphrase
Name: Customer Analytics
First reported 12 hours ago - Updated 12 hours ago - 1 reports

The secret to better customer engagement [webinar recap]

The customer revolution has changed the way companies interact with customers. In fact, no industry is immune—even nonprofits. That’s why both for-profit and nonprofit organizations need to listen to customers/donors.In our recent webinar, World Vision ... [Published Vision Critical - 12 hours ago]
First reported Jul 25 2014 - Updated Jul 25 2014 - 1 reports

Customer Conversations: Identifying Revenue Opportunities Using Customer Analytics.

By Laura Patterson is president and co-founder of VisionEdge Marketing, Inc.Friday, 25th July 2014'We’re not going to make our revenue target for the fiscal year,' declared our customer, a Director of Customer Insights at a global technology company. ... [Published 4Hoteliers - Jul 25 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

We Really Must Opt Out of Annoying Our Customers

In the last two weeks I've put some effort into opting out of emails. I can't read them all because I simply get too many, so something has to give.In some cases, I signed up for the newsletter or opted in to something with every intention of keeping ... [Published All Analytics - Jul 23 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

Help! I'm Drowning in Data

Leverage database profiling to deliver results in your next marketing campaignLet's face it – there's no such thing as a "mass audience". In today's world of hyper-customisation and ultra-specialism, every audience is niche. (Even if there's 10m people ... [Published B2B Marketing - Jul 23 2014]
First reported Jul 16 2014 - Updated Jul 16 2014 - 1 reports

TechRadar™: Customer Analytics Methods, Q1 2014

When it comes down to marketplace success, the more information you have on your customer the better. But unfortunately, conventional methods are not enough to gain the insight needed to provide a personalized and relevant experience to customers—so how ... [Published SearchCIO.in - Jul 16 2014]
First reported Jul 13 2014 - Updated Jul 13 2014 - 2 reports

Using Customer Analytics To Improve Corporate Performance

Striving to gain greater insights into how existing customers can be retained and grown while attracting new prospects, nearly all companies are capturing customer data at an accelerating rate. The challenge is to translate the massive amounts of captured ... [Published Atlanta Journal And Constitution - Jul 13 2014]
First reported Jul 11 2014 - Updated Jul 11 2014 - 1 reports

Advanced Analytics Market Worth $29.53 Billion by 2019

Dallas, TX -- (SBWIRE) -- 07/11/2014 -- The report “Advanced Analytics Market by Big Data Analytics, Social Analytics, Visual Analytics, Customer Analytics, Risk Analytics, Business Analytics, Statistical Analysis, Predictive Modeling - Global Advancement, ... [Published Ask.com - Jul 11 2014]
First reported Jul 08 2014 - Updated Jul 08 2014 - 2 reports

Ventana Research Evaluates New Release of Nexidia Interaction Analytics 11.0 as "Next Generation Customer Analytics"

ATLANTA, July 8, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced that Ventana Research has published an article reviewing Nexidia Interaction Analytics 11.0, the ... [Published Business Technology - Jul 08 2014]
First reported Jul 01 2014 - Updated Jul 01 2014 - 1 reports

Accent Marketing Research Reports the Importance of Social Media in Customer Engagement

According to new research from Accent Marketing, the key to a successful customer engagement strategy on social media is to understand how Facebook, Twitter and other social channels are used by consumers. Accent Marketing Services released findings from ... [Published Individual.com - Jul 01 2014]
First reported Jun 26 2014 - Updated Jun 26 2014 - 1 reports

In-store tracking to be a $3 billion market by 2018

In-store tracking technology is a hot topic for retailers today, driving people counting analytics technology to a $3 billion market by 2018, according to a new report.ABI Research's "Retail Customer Analytics: Technologies, Markets, and Revenues" report ... [Published FierceRetail - Jun 26 2014]
First reported Jun 26 2014 - Updated Jun 26 2014 - 1 reports

Understanding the Evolution of Customer Engagement

[embedded content]According to new research from ACCENT Marketing, the key to a successful customer engagement strategy on social media is to understand how Facebook, Twitter and other social channels are used by consumers. ACCENT Marketing Services announced ... [Published GroceryHeadquarters.com - Jun 26 2014]
First reported Jun 09 2014 - Updated Jun 09 2014 - 3 reports

Northeast Utilities Selects C3 Energy Customer Analytics

REDWOOD CITY, Calif.--(EON: Enhanced Online News)--C3 Energy announced that Northeast Utilities selected C3 Energy Customer Analytics™ software as an engagement platform for informing customers about the specifics of their energy use. ... [Published EON Energy - Jun 09 2014]

Quotes

"We’re not going to make our revenue target for the fiscal year" declared our customer, a Director of Customer Insights at a global technology company.;
...It's too much. If you're planning a campaign... do you look for every purchasing job title imaginable? Or focus specifically on " Senior Widget Buyer "? The answer is probably in the middle."
...vast amounts of data from sensors embedded in our devices," said Brandon Bunker, senior director, Customer Analytics and Insights, Vivint. "We've taken that one step further with Cloudera and can now look across many data streams simultaneously for behaviors, geo-location, and actionable events in order to better understand and enrich our customers' lives. This platform has differentiated our business and given us a tremendous competitive advantage."
...David Norton, EVP Customer Analytics and Insights at MDC Partners and Chairman ACCENT Marketing Services. "CMOs need to build a trusted relationship with their consumers, creating a lifetime of engagement on social channels and in person."

More Content

All (109) | News (69) | Reports (0) | Blogs (39) | Audio/Video (0) | Fact Sheets (1) | Press Releases (0)
sort by: Date | Relevance
The secret to better customer engagement [webin... [Published Vision Critical - 12 hours ago]
Customer Conversations: Identifying Revenue Opp... [Published 4Hoteliers - Jul 25 2014]
Leading Customer Engagement Practitioners and I... [Published Stock Nod - Jul 24 2014]
Leading Customer Engagement Practitioners and I... [Published Pettinga Financial Advisors - Jul 24 2014]
Leading Customer Engagement Practitioners and I... [Published Good Day Sacramento - Jul 24 2014]
We Really Must Opt Out of Annoying Our Customers [Published All Analytics - Jul 23 2014]
Help! I'm Drowning in Data [Published B2B Marketing - Jul 23 2014]
Will Consumers Be Sold on an eBay-Sotheby’s Col... [Published Wharton - Jul 23 2014]
Microsoft Adds Azure Features, Enhancements And... [Published businessintelligence.com - Jul 21 2014]
TechRadar™: Customer Analytics Methods, Q1 2014 [Published SearchCIO.in - Jul 16 2014]
Texas Dow Employees Credit Union Extends Invest... [Published Industrial Info Financials - Jul 16 2014]
Vivint Standardizes on a Cloudera Enterprise Da... [Published 4 Traders - Jul 15 2014]
Using Customer Analytics To Improve Corporate P... [Published Atlanta Journal And Constitution - Jul 13 2014]
Using Customer Analytics To Improve Corporate P... [Published Forbes.com - Jul 13 2014]
Advanced Analytics Market Worth $29.53 Billion ... [Published SBWire - Jul 11 2014]
Advanced Analytics Market Worth $29.53 Billion ... [Published Ask.com - Jul 11 2014]
Facebook is the top tool for customer service s... [Published ZDNet - Jul 08 2014]
Risk Analytics Market Worth $12.97 Billion by 2... [Published The CW11 - Jul 08 2014]
Ventana Research Evaluates New Release of Nexid... [Published Business Technology - Jul 08 2014]
Ventana Research Evaluates New Release of Nexid... [Published CRM Guru - Jul 08 2014]
No Surprise: Sale/Refi Incentive Highest for 20... [Published MortgageNewsDaily - Jul 03 2014]
Foreclosure declines reverse as starts surge 9.... [Published HousingWire.com - Jul 03 2014]
Foreclosure Starts Rise for the First Time in M... [Published DSNews.com - Jul 03 2014]
Big Data Ups The Customer Analytics Game [Published SearchCIO.in - Jul 02 2014]
RESEARCH SHOWS LINK BETWEEN CUSTOMER SERVICE AN... [Published Global Banking & Finance Review - Jul 01 2014]
DynaFlow recognized as Leader in GRC Management... [Published Prlog - Jul 01 2014]
Accent Marketing Research Reports the Importanc... [Published Individual.com - Jul 01 2014]
Fraud Detection and Prevention Market Projected... [Published PRWeb - Jun 27 2014]
In-store tracking to be a $3 billion market by ... [Published FierceRetail - Jun 26 2014]
Understanding the Evolution of Customer Engagement [Published GroceryHeadquarters.com - Jun 26 2014]
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Verint Enterprise Feedback Management Enriches ... [Published Call Centre Clinic News Articles - Jun 12 2014]
12th June 2014 - Verint® Systems Inc. announced a series of enhancements to its Enterprise Feedback Management™ (EFM) solution, part of the company’s growing customer engagement optimization suite. Among the additions to the award-winning EFM solution ...
Verint Enterprise Feedback Management Enriches ... [Published Business Wire Technology News - Jun 12 2014]
ORLANDO, Fla. & MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ: VRNT) today announced a series of enhancements to its Enterprise Feedback Management™ (EFM) solution, part of the company’s growing customer engagement optimization suite. ...
Reflektion Brings Customer Analytics to e-Comme... [Published Marketwire - Breaking News Releases - Jun 10 2014]
To Be Demonstrated at IRCE, New Xpedition Platform Closes the Gap Between Marketing Channel Analytics and Buying Behavior by Delivering Actionable Customer Insights and Sales Forecasting ...
Northeast Utilities Selects C3 Energy Customer ... [Published EON Energy - Jun 09 2014]
REDWOOD CITY, Calif.--(EON: Enhanced Online News)--C3 Energy announced that Northeast Utilities selected C3 Energy Customer Analytics™ software as an engagement platform for informing customers about the specifics of their energy use. ...
Northeast Utilities Selects C3 Energy Customer ... [Published Business Wire Technology News - Jun 09 2014]
REDWOOD CITY, Calif.--(BUSINESS WIRE)--C3 Energy announced that Northeast Utilities selected C3 Energy Customer Analytics™ software as an engagement platform for informing customers about the specifics of their energy use. ...
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