Publication: eyefortravel.com

First reported Oct 24 2014 - Updated Oct 24 2014 - 1 reports

Apple simplicity could turn mobile lookers into bookers but will the devil be in the data?

With Apple Pay launching this week, Mariam Sharp begins the first of a three-part series looking at emerging platforms for mobile paymentsThere is conflicting data around just how willing consumers are to book via mobile, and how much they are prepared ... [Published eyefortravel.com - Oct 24 2014]
First reported Oct 23 2014 - Updated Oct 23 2014 - 1 reports

How IATA’s new fund could spark innovation and creativity in distribution

While not everybody backs IATA’s New Distribution Capability, a $5m start-up fund could shift plans up a gear. Sally White reportsThe airlines hope to speed up delivery of next-generation distribution technologies for the travel industry with a $5m innovation ... [Published eyefortravel.com - Oct 23 2014]
First reported Oct 21 2014 - Updated Oct 21 2014 - 1 reports

Two hotel brands light the way with social tips for delivering great customer service

Hilton and Kempinksi are two hotel brands that take their social strategy very seriously. Here they share their top tipsIn the multi-channel always-online world everybody has the capacity to deliver great customer service and to do so speedily, but surprisingly ... [Published eyefortravel.com - Oct 21 2014]
First reported Oct 20 2014 - Updated Oct 20 2014 - 1 reports

3 ways to incorporate airline ancillary fees in RM system allocations

Ancillary revenues are on the up and airlines increasingly need to incorporate fees in their RM forecasting and optimisation systems. Tom Bacon shares insights into how this can be doneMost systems, today, focus on the base fare and ignore ancillary fees ... [Published eyefortravel.com - Oct 20 2014]
First reported Oct 17 2014 - Updated Oct 17 2014 - 1 reports

Helpful dos and don’ts from hotels.com for those very unfortunate social incidents

Social media is wisely recognised as a tool for customer service, but sometimes things go wrongAnybody who has said or done something in the real world that they deeply regret will not need much of a leap of imagination to know the palm-sweating, stomach-churning ... [Published eyefortravel.com - Oct 17 2014]
First reported Oct 16 2014 - Updated Oct 16 2014 - 1 reports

Why your last-minute customer might not be who you think they are

With 52% of the UK holiday rental properties standing empty each year, there is clear room for improvement and a new start up believes it has the solution, writes Pamela WhitbyGot a great idea to tackle the shortcomings or gaps in the online travel market? ... [Published eyefortravel.com - Oct 16 2014]
First reported Oct 14 2014 - Updated Oct 15 2014 - 2 reports

On-trip travel engagement: Use mobile to communicate with your customer throughout all stages of their trip

Type:Channel:Date:Article type ... [Published eyefortravel.com - Oct 15 2014]
First reported Oct 15 2014 - Updated Oct 15 2014 - 1 reports

Fabrizio DiMartino from IHG on how to analyse the purpose of your mobile app

Type:Channel:Date:Article type ... [Published eyefortravel.com - Oct 15 2014]
Entities: Mobile App
First reported Oct 15 2014 - Updated Oct 15 2014 - 1 reports

The mobile 3x3: Merten Wulfert from HotelTonight gives you important questions to ask about your mobile strategy

Type:Channel:Date:Article type ... [Published eyefortravel.com - Oct 15 2014]
Entities: HotelTonight, Strategy
First reported Oct 15 2014 - Updated Oct 15 2014 - 1 reports

Destination airport!

Pamela Whitby hears how San Francisco Airport (SFO) is using technology to overhaul the passenger experienceThink the airport is just a place you go catch a plane? Think again.Though perhaps not quite as important as the end destination, today’s time ... [Published eyefortravel.com - Oct 15 2014]
First reported Oct 14 2014 - Updated Oct 14 2014 - 1 reports

Frank Cuypers from Visit Flanders explains some creative ways of engaging your customer and driving revenue via social media

Type:Channel:Date:Article type ... [Published eyefortravel.com - Oct 14 2014]
Entities: Social Media
First reported Oct 14 2014 - Updated Oct 14 2014 - 1 reports

Benjamin Habbel from Voyat on how using analytics can provide a personalised travel experience and increase loyalty

Type:Channel:Date:Article type ... [Published eyefortravel.com - Oct 14 2014]

Quotes

Commenting on what the award means for his team, Fabrizio Di Martino, Manager, Mobile & Social Europe, IHG said: "It's really great to be recognised for our work. We're continually evolving our app in line with our research and customer feedback to ensure we improve the guest journey for both the leisure and business travellers."

More Content

All (58) | News (58) | Reports (0) | Blogs (0) | Audio/Video (0) | Fact Sheets (0) | Press Releases (0)
sort by: Date | Relevance
Apple simplicity could turn mobile lookers into... [Published eyefortravel.com - Oct 24 2014]
How IATA’s new fund could spark innovation and ... [Published eyefortravel.com - Oct 23 2014]
Two hotel brands light the way with social tips... [Published eyefortravel.com - Oct 21 2014]
3 ways to incorporate airline ancillary fees in... [Published eyefortravel.com - Oct 20 2014]
Helpful dos and don’ts from hotels.com for thos... [Published eyefortravel.com - Oct 17 2014]
Why your last-minute customer might not be who ... [Published eyefortravel.com - Oct 16 2014]
Destination airport! [Published eyefortravel.com - Oct 15 2014]
The mobile 3x3: Merten Wulfert from HotelTonigh... [Published eyefortravel.com - Oct 15 2014]
Fabrizio DiMartino from IHG on how to analyse t... [Published eyefortravel.com - Oct 15 2014]
On-trip travel engagement: Use mobile to commun... [Published eyefortravel.com - Oct 15 2014]
Starwood's Markus Schreyer explains how to use ... [Published eyefortravel.com - Oct 14 2014]
Disneyland Paris' Claire Bilby on creating qual... [Published eyefortravel.com - Oct 14 2014]
Kempinski's Anna Kavelmann talks about how to u... [Published eyefortravel.com - Oct 14 2014]
WAYN's John Firth discusses creative ways to en... [Published eyefortravel.com - Oct 14 2014]
TripAdvisor's Sandra Moore explains how using a... [Published eyefortravel.com - Oct 14 2014]
Accor's Isabelle Birem talks about how to use a... [Published eyefortravel.com - Oct 14 2014]
Benjamin Habbel from Voyat on how using analyti... [Published eyefortravel.com - Oct 14 2014]
Frank Cuypers from Visit Flanders explains some... [Published eyefortravel.com - Oct 14 2014]
Andreas Schräder from Odigeo Group on how to tr... [Published eyefortravel.com - Oct 14 2014]
Panel Discussion: The importance of integrating... [Published eyefortravel.com - Oct 14 2014]
Thomas Cook's Marco Ryan on how to transform yo... [Published eyefortravel.com - Oct 14 2014]
Gilles Despas from HolidayCheck talks about how... [Published eyefortravel.com - Oct 14 2014]
On-trip travel engagement: Use mobile to commun... [Published eyefortravel.com - Oct 14 2014]
The transport revolution: will protectionism be... [Published eyefortravel.com - Oct 13 2014]
IHG’s exceptional attention to detail wins the day [Published eyefortravel.com - Oct 09 2014]
Webinar on personalisation: How to create the o... [Published eyefortravel.com - Oct 08 2014]
Digital transformation dilemmas and why marketi... [Published eyefortravel.com - Oct 08 2014]
Dear 2015, here are seven wishes for the coming... [Published eyefortravel.com - Oct 06 2014]
10 hard-hitting findings from a new report on h... [Published eyefortravel.com - Oct 03 2014]
Great expectations: why the travel industry can... [Published eyefortravel.com - Oct 02 2014]
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