Last Updated: Aug 03 2009 - Silobreaker

Fact Sheet for JD Power & Associates

Name: JD Power & Associates
Nationality: United States
Contact Address: 2625 Townsgate Road Suite 100 Westlake Village, CA 91361 USA Phone: 1-805-418-8000 Fax: 1-805-418-8900
General: Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. Source:
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Related Stories

First reported 4 hours ago - Updated 18 mins ago - 3 reports

Dealers with good reputation are preferred in India : JD Power

Delhi : According to the J.D. Power 2014 India Sales Satisfaction Index (SSI) Study, new‐vehicle buyers in the country are increasingly choosing dealers based on the dealers’ reputation and operational effectiveness.The survey states that the market has ... [Published CarDekho - 18 mins ago]
First reported 34 mins ago - Updated 34 mins ago - 1 reports

J.D. Power Reports: Tablet and Mobile Broadband Devices Generate Increased Data Quality Issues as Usage Patterns and Customer Expectations Impact Problem Incidence

WESTLAKE VILLAGE, Calif, Aug. 28, 2014 /PRNewswire/ -- The incidence of data quality problems has risen for the first time in more than four years as the growing number of tablets and mobile broadband devices generates different usage patterns and ... [Published PR Newswire: Consumer Products & Retail - 34 mins ago]
First reported 4 hours ago - Updated 38 mins ago - 5 reports

J.D. Power Reports: Communication Breakdown: Voice Recognition No.1 Problem With New Vehicles

WESTLAKE VILLAGE, Calif., Aug. 28, 2014 /PRNewswire/ -- In a climate of high consumer demand for increasing levels of technology in new vehicles audio, communication, entertainment and navigation (ACEN) systems are the most problematic component category ... [Published Wards - 38 mins ago]
First reported 2 hours ago - Updated 53 mins ago - 3 reports

It's No Coincidence -- Stocks and Car Sales Are Both Frothy

DETROIT (TheStreet) -- Not surprisingly, record stock market performance is being matched by continued strength in the U.S. auto markets, with expected August automotive spending of $39 billion, the second highest monthly total in history.However, the ... [Published Denver Post - 53 mins ago]
First reported 5 hours ago - Updated 1 hour ago - 4 reports

Disover card shares top spot in J.D. Power satisfaction ranking [Chicago Tribune :: ]

Aug. 28--For the first time since 2007, American Express must share a J.D. Power award for highest customer satisfaction of credit-card companies.Riverwoods-based Discover Financial ServicesThe study, which began in 2007, examines six factors: interaction; ... [Published BusinessWeek - 1 hour ago]
First reported 5 hours ago - Updated 5 hours ago - 5 reports

Consumers Rank Discover in a Tie for Highest Customer Satisfaction in J.D. Power Study

Discover (NYSE:DFS) has achieved the highest customer-satisfaction ranking among U.S. card companies, tying for top honors in the 2014 J.D. Power U.S. Credit Card Satisfaction Study SM , which was…Click to Continue » ... [Published Fort Mills Times - 5 hours ago]
First reported 6 hours ago - Updated 6 hours ago - 1 reports

J.D. Power Reports on Satisfaction with Auto Service

The more frequent the visits, the happier the customers.PHOTO: GMThe less often consumers take their vehicles in for service, the more they pay per visit, decreasing their satisfaction.According to the J.D. Power 2014 Canadian Customer Commitment Index ... [Published Auto Sphere - 6 hours ago]
First reported Aug 27 2014 - Updated 19 hours ago - 2 reports

Despite the Improvement in Network Performance, Outages and Performance Issues Are Key Reasons for Businesses to Consider Switching Telephone Providers

- Even as the network outage performance gap diminishes among major providers in the telecommunications industry, one of the key reasons for businesses to consider switching from their current provider continues to be the need for more reliable network ... [Published Noodls - 19 hours ago]
First reported 20 hours ago - Updated 20 hours ago - 1 reports

Cox, Verizon shine in J.D. Power business voice study

Cox Communications and Verizon stood out for their wireline services in the recently released J.D. Power 2014 U.S. Business Study.Cox Communications was first in the large enterprise business category for overall customer satisfaction index scores while ... [Published CED Magazine - 20 hours ago]
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

J.D. Power and LMC Automotive Report Monthly Sales Forecast

Summer is shopping season when it comes to new vehicles and August is no exception, as new-vehicle retail and total sales are on pace to surpass May for the highest levels in 2014, according to a monthly sales forecast developed jointly by J.D. Power ... [Published - Aug 27 2014]
First reported Aug 27 2014 - Updated Aug 27 2014 - 2 reports

Century 21 sweeps J.D. Power 2014 home buyer/seller satisfaction study

Century 21 Real Estate, the iconic brand with the world’s largest real estate franchise sales organization, announced that it has been ranked highest in overall customer satisfaction by the recently released J.D. Power 2014 Home Buyer/Seller Satisfaction ... [Published Hub - Aug 27 2014]
First reported Aug 26 2014 - Updated Aug 26 2014 - 1 reports

“J.D. Power” Gives The Auto Industry A Green Light On Digital Marketing

You can’t turn on the television or open a newspaper without running into a car ad.The auto industry and traditional advertising have always gone hand in hand, and that’s not likely to change. However, according to the new J.D. Power 2014 U.S. Automotive ... [Published Business 2 Community - Aug 26 2014]


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J.D. Power: Best Companies at Customer Service [Published 24/7 Wall St. - Mar 03 2014]
Research firm J.D. Power evaluated 600 brands across nine industries and came up with a list of 50 2014 Customer Champions. The list includes seven health care companies, two airlines and four car... ...
J.D. Power Reports: Updated J.D. Power Study Pr... [Published Business Wire Professional Services News - Aug 05 2014]
TORONTO--(BUSINESS WIRE)--J.D. Power's annual Retail Banking Customer Satisfaction Study shares insights on satisfaction levels among Canadian retail banking customers in 2014. ...
J.D. Power Reports: Updated J.D. Power Study Pr... [Published EON Business - Aug 05 2014]
TORONTO--(EON: Enhanced Online News)--J.D. Power's annual Retail Banking Customer Satisfaction Study shares insights on satisfaction levels among Canadian retail banking customers in 2014. ...
TRUCKS RECALLS * USA: J. D. Power´s survey [Published Trucks World News - Jun 19 2014]
* Michigan - Car buyers report more problems with new cars, trucks this year  ( Photo: New Art Cars -Chrysler recall summons RAM ProMaster) Auburn Hills,MICH,USA - The Associated Press -Jun 18, 2014: -- The race to fill vehicles with the latest ...
iPhone, AT&T top JD Power smartphone satisfacti... [Published SlashGear - Apr 24 2014]
JD Power has released their smartphone satisfaction survey, and the overall results are as you might expect. Among customers on the four major US carriers, Apple’s iPhone reigns supreme for … Continue reading ...
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Press Releases

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Window World Tops J.D. Power Ranking for Second... [Published GlobeNewswire: Advertising News - Jun 13 2014]
Scottrade Honored as a J.D. Power 2014 Customer... [Published Scottrade News Releases - Feb 18 2014]
Erie Insurance receives top spot on J.D. Power'... [Published Financial Services - Apr 25 2014]
Chase Ranks No. 2 Nationwide in 2014 J.D. Power... [Published JPMorgan Chase Press Releases - Aug 01 2014]
Edward Jones Financial Advisors Rate the Firm H... [Published Financial Services - Jun 30 2014]
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