Last Updated: Aug 03 2009 - Silobreaker


Fact Sheet for JD Power & Associates

Name: JD Power & Associates
Nationality: United States
Contact Address: 2625 Townsgate Road Suite 100 Westlake Village, CA 91361 USA Phone: 1-805-418-8000 Fax: 1-805-418-8900
WebAddress: http://www.jdpower.com/
General: Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. Source: http://www.jdpower.com/
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Related Stories

First reported 21 hours ago - Updated 5 hours ago - 2 reports

RIMS & JD Power to Measure Commercial Insurer and Broker Satisfaction

The Risk and Insurance Management Society issued the following news release:. J.D. Power and RIMS, the risk management society, today announced an alliance to measure large business commercial insurer and broker satisfaction in the inaugural J.D. Power ... [Published Insurance News Net - 5 hours ago]
First reported 17 hours ago - Updated 17 hours ago - 1 reports

GM CEO Mary Barra Remarks to J.D. Power/NADA Forum

GM CEO Mary Barra Remarks to J.D. Power/NADA Forum ... [Published Noodls - 17 hours ago]
First reported Apr 15 2014 - Updated 16 hours ago - 2 reports

GM's Barra Hounded Ahead of New York Auto Show

Mary Barra listens to opening statements at a House Energy and Commerce Committee hearing in Washington earlier this month Credit: Bloomberg/Pete MarovichNEW YORK -- The media feeding frenzy around General Motors CEO Mary Barra began before the New York ... [Published Advertising Age - 17 hours ago]
First reported Apr 16 2014 - Updated 23 hours ago - 2 reports

5 Luxury Car Brands Boasting the Best Dealer Service Ratings

Suffice it to say, car dealerships don’t exactly have the greatest reputation when it comes to integrity or consumer trust. They are often thought of as scalpers, in the business to screw the buyer out of as much money as possible by selling them features ... [Published Wall St. Cheat Sheet - 23 hours ago]
First reported Apr 16 2014 - Updated Apr 16 2014 - 3 reports

Facebook Drives Auto Sales and Loyalty

NEW YORK (MainStreet) One in five Americans use social media as their primary source of information about automotive brands. Car salesmen at this very moment are rushing to update their Facebook status, perhaps with a selfie in front of a loaded convertible. ... [Published Nebraska City News Press - Apr 16 2014]
First reported Apr 16 2014 - Updated Apr 16 2014 - 1 reports

J.D. Power Reports: Leading Paint Brands Continue to Achieve High Levels of Customer Satisfaction; Application Is the Most Important Factor across Product Lines

WESTLAKE VILLAGE, Calif., April 16, 2014 /PRNewswire/ -- The highest-performing paint brands in customer satisfaction also receive high ratings in the application experience across both interior and exterior product lines, according to the J.D. Power ... [Published PR Newswire: Consumer Products & Retail - Apr 16 2014]
First reported Apr 15 2014 - Updated Apr 16 2014 - 4 reports

J.D. Power How I Stayed True to My Values Over 50 Years

davepowerbook.com Over the last half century, I’ve worked with companies in a range of industries and with people at every level of those organizations, advising them on listening to the ... ... [Published Big News Network - Apr 16 2014]
First reported Apr 15 2014 - Updated Apr 16 2014 - 2 reports

Barra GM agonized over suspending engineers

Mary Barra, CEO of General Motors, speaks at the 2014 Automotive Forum on Tuesday in New York. The forum is sponsored by the National Automobile Dealers Association (NADA) and J.D. Power (Mark ... ... [Published Big News Network - Apr 16 2014]
First reported Apr 15 2014 - Updated 21 hours ago - 2 reports

GM chief creates new team to boost vehicle safety

Wednesday, 16 April 2014 10:52Posted by Parvez JabriNEW YORK: General Motors chief executive Mary Barra announced Tuesday the creation of a new team to enhance safety in the wake of an ignition-recall scandal that has engulfed the company.Barra said the ... [Published Business Recorder - Apr 16 2014]
First reported Apr 15 2014 - Updated Apr 16 2014 - 2 reports

J.D. Power Brings Out 2014 Social Media Benchmark Study

J.D. Power said social media provides consumers the opportunity to engage with companies to gather information and address customer issues. According to a release, it also plays a critical role in driving consumer purchase and service decisions across ... [Published Individual.com - Apr 16 2014]
First reported Apr 16 2014 - Updated Apr 16 2014 - 1 reports

J.D. Power Brings Out 2014 Hotel Loyalty/Rewards Program Satisfaction Report

Marriott Rewards ranks highest among hotel loyalty/rewards programs with an overall customer satisfaction score of 707 on a 1,000 point scale, according to the inaugural 2014 Hotel Loyalty/Rewards Program Satisfaction Report released by J.D. Power. According ... [Published Individual.com - Apr 16 2014]
First reported Apr 16 2014 - Updated Apr 16 2014 - 1 reports

AUDI : Gets Best Ranking in Its History for J.D. Power Customer Service Index Study

Audi of America, Inc. announced it placed second among all other automotive luxury brands in the 2014 J.D. Power Customer Service Index (CSI).The CSI study is an indicator of how customers view their vehicle service experience within the first three years ... [Published 4 Traders - Apr 16 2014]
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Blogs

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J.D. Power: Best Companies at Customer Service [Published 24/7 Wall St. - Mar 03 2014]
Research firm J.D. Power evaluated 600 brands across nine industries and came up with a list of 50 2014 Customer Champions. The list includes seven health care companies, two airlines and four car... ...
Note this: Samsung tablets rank highest in J.D.... [Published Engadget - Nov 01 2013]
Apple's incredibly popular handset, the iPhone, has earned it multiple awards from J.D. Power, but the tablet market may not be playing out the same for the iPad maker. According to a recent study conducted by J.D. Power, which took place between the ...
Brocade Achieves J.D. Power Certification [Published Marketwire - Breaking News Releases - Jan 30 2014]
J.D. Power Recognizes Brocade for Providing "An Outstanding Customer Service Experience" ...
How J.D. Power changed the auto industry [Published FOX Business - Video - Feb 27 2014]
J.D. Power and Associates Founder Dave Power reflects on his 50 years in the business ...
Study: Jaguar ousts Lexus from atop J.D. Power ... [Published Autoblog - Nov 18 2013]
Filed under: Car Buying , Jaguar , Mini Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index, an annual survey conducted by J.D. Power that measures customer satisfaction with the experience of purchasing ...
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Audio/Video

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J.D. Power on his legacy [Published Money, Markets & More - Nov 11 2013]
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Press Releases

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Scottrade Honored as a J.D. Power 2014 Customer... [Published Scottrade News Releases - Feb 18 2014]
J.D. Power Reports: Are Young Consumers Really ... [Published Auto & Transportation - Jan 24 2014]
Hyundai Makes Biggest Mass Market Rank Gain In ... [Published Auto & Transportation - Nov 14 2013]
TD Bank Ranks Highest in Small Business Custome... [Published Financial Services - Oct 30 2013]
J.D. Power and LMC Automotive Report: January R... [Published Financial Services - Jan 24 2014]
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