First Capital Connect

Type: Company

Name: First Capital Connect

First reported 6 hours ago - Updated 20 mins ago - 5 reports

Rail satisfaction low say passengers

A national passenger survey has found that First Capital Connect customers are among the least satisfied in their country. More than 3,000 passengers took part in the survey which is carried out twice a year.The survey found that just 76 per cent of surveyed ... [Published Bedford Today - 20 mins ago]

Entities: Federal Communications Commission, Arthur Taylor, First Capital Connect, Network Rail, Infrastructure

First reported 13 hours ago - Updated 52 mins ago - 1 reports

05:36 Father's grief over train deaths

The father of a teenager who was killed by a train in an apparent suicide pact with a school friend has spoken of his grief.The 18-year-old, named in reports as Mert Karaoglan, and a 15-year-old girl, believed to be Charleigh Disbrey, died after being ... [Published NewsRT.co.uk - 13 hours ago]

Entities: First Capital Connect, Suicide Pact, Federal Communications Commission

First reported 2 hours ago - Updated 2 hours ago - 1 reports

First Capital Connect

Smoother ride ahead for rail passengers in Cuffley

WORK has begun on a £100,000 revamp of Cuffley station’s forecourt.The station will benefit from improved new, dedicated drop-off parking spaces and a smoother ride for bus passengers thanks to an improved bus turning area.Traffic islands will be hoarded ... [Published Hertfordshire Mercury - 2 hours ago]

Entities: First Capital Connect, Federal Communications Commission

First reported 7 hours ago - Updated 2 hours ago - 2 reports

Passenger satisfaction with London rail services drops as much as six per cent

Satisfaction with some of London?s commuter rail services has fallen over recent months, in many cases dipping significantly below the national average. First Capital Connect, which operates services from Bedford to Brighton through central London, ranked ... [Published London 24 - 4 hours ago]

Entities: London, First Capital Connect, Anthony Smith

First reported Jun 18 2013 - Updated 4 hours ago - 8 reports

Teens commit suicide as part of ‘pact’

Two school friends throw themselves in front of a train in Hertfordshire, UK London: Two teenagers from the same school were killed after stepping in front of a high-speed train in an apparent suicide pact.Charleigh Disbrey, 15, and Mert Karaoglan, 18, ... [Published Gulf News - 4 hours ago]

Entities: First Capital Connect, Suicide Pact, British Transport Police

First reported Jun 18 2013 - Updated Jun 18 2013 - 10 reports

UPDATED: Teens killed by train near Elstree and Borehamwood station

Two teenagers died last night after they were struck by a train near a London commuter station. The pair were pronounced dead at the scene, yards from Elstree and Borehamwood station in southern Hertfordshire, shortly after 9pm on Monday evening.A spokesperson ... [Published London 24 - Jun 18 2013]

Entities: Federal Communications Commission, British Transport Police, Peter Gillett, First Capital Connect

First reported Jun 17 2013 - Updated Jun 17 2013 - 1 reports

Federal Communications Commission

CCTV installed at Bayford railway station

CCTV has been installed at Bayford’s railway station to increase passenger safety and security.The work has been carried out by operator First Capital Connect (FCC) and it is the first time the Brickendon Lane station will have CCTV coverage, although ... [Published Hertfordshire Mercury - Jun 17 2013]

Entities: CCTV, Tony Holland, Federal Communications Commission

First reported Jun 17 2013 - Updated Jun 17 2013 - 1 reports

Trains to improve

The new managing director of train operating company First Capital Connect has announced plans to improve its services.David Statham said the company is looking to deliver a more reliable train service, cleaner trains and consistently high quality passenger ... [Published Biggleswade Chronicle - Jun 17 2013]

Entities: First Capital Connect, Network Rail

First reported Jun 14 2013 - Updated Jun 14 2013 - 2 reports

First Capital Connect to offer NR extra track access

Network Rail is being offered a one-off programme of extra track access at evenings and weekends by First Capital Connect to ensure lineside equipment is maintained and upgraded.The operator’s new managing director, David Statham, says the plans will ... [Published Rail Technology Magazine - Jun 14 2013]

Entities: First Capital Connect, Network Rail, Federal Communications Commission, Litter

First reported Jun 12 2013 - Updated Jun 13 2013 - 1 reports

Network Rail ordered to cut £2bn from costs and run more trains on time

The industry regulator told Network Rail that the gap between the best and worst performing routes was too wide and that more than nine out of 10 trains must run on time in future.The target for the 2014-2019 period will be set at 92.5 per cent — compared ... [Published London Evening Standard - Jun 12 2013]

Entities: Network Rail, First Capital Connect, Richard Price, First Great Western

First reported Jun 12 2013 - Updated Jun 12 2013 - 1 reports

Thousands of trains late

Network Rail has welcomed plans by the government to invest more money in rail infrastructure in the South.It comes as they company is criticised by the rail regulator for not doing enough to ensure trains arrive on time.Despite historically high levels ... [Published itv.com - Jun 12 2013]

Entities: Network Rail, First Capital Connect, Office of Rail Regulation, First Great Western

First reported Jun 12 2013 - Updated Jun 12 2013 - 1 reports

Sussex commuters face 486 days of delay in a year

Sussex commuters had another frustrating morning of train delays yesterday as it was revealed passengers endured 700,000 minutes of hold-ups in just 12 months.Network Rail was held responsible for the delays, the equivalent of more than 486 days, in a ... [Published Brighton & Hove Argus - Jun 12 2013]

Entities: Network Rail, First Capital Connect, Richard Price, Office of Rail Regulation, David Higgins

Quotes

"Year-on-year passenger satisfaction is still at a near record high and this is because train companies keep listening to their passengers, resulting in big improvements in areas such as cleanliness and facilities at stations, and connections with other forms of transport."

Rail passengers give trains the thumbs-down [Published Moneywise Magazine - 1 hour ago]

"Ministers should now urgently work with the rail regulator to require a change to Network Rail's remuneration scheme so that only actual improvements in performance that benefit passengers are rewarded."

Rail companies condemned for 'failing to deliver' as late-running trains hit six year high [Published Scottish Daily Express - 1 hour ago]

"While these results show that there is room for improvement, passengers are voting with their feet and taking more journeys than at any time since the 1920s on newer trains, with more services arriving punctually."

Delays and high prices leave rail passengers dissatisfied [Published Guardian.co.uk - 4 hours ago]

Office of Rail Regulation chairman Anna Walker said: "While some passengers enjoy excellent performance, others suffer significant delays and disruptions. The range of satisfaction is between 95% and 55%. All passengers need reliable services. That is why we have set more stretching targets for the next five years. Nine out of ten trains on time needs to be the minimum standard." Satisfaction with station facilities and services rose from 50% to 55%, while satisfaction with station cleanliness was up 3% at 74%...

Train passengers 'less satisfied' [Published Spenborough Guardian - 6 hours ago]

More Content

sort by: Date \| Relevance
Rail satisfaction low say passengers [Published Bedford Today - 20 mins ago]
Rail passengers give trains the thumbs-down [Published Moneywise Magazine - 1 hour ago]
Rail companies condemned for 'failing to delive... [Published Scottish Daily Express - 1 hour ago]
Smoother ride ahead for rail passengers in Cuffley [Published Hertfordshire Mercury - 2 hours ago]
National Passenger Survey shows satisfaction at... [Published Rail Technology Magazine - 2 hours ago]
Passenger satisfaction with London rail service... [Published London 24 - 4 hours ago]
Delays and high prices leave rail passengers di... [Published Guardian.co.uk - 4 hours ago]
Teens commit suicide as part of ‘pact’ [Published Gulf News - 4 hours ago]
Train passengers 'less satisfied' [Published Spenborough Guardian - 6 hours ago]
Train passengers 'less satisfied' [Published Hayling Islander - 6 hours ago]
Teen Rail Deaths: Father Says Son Was Happy [Published NewsRT.co.uk - 7 hours ago]
Late trains mean commuters in London are even l... [Published London Evening Standard - 7 hours ago]
Teen Rail Deaths: Father Says Son Was Happy [Published Sky News - 7 hours ago]
Father's grief at train 'suicide' of 18-year-ol... [Published Mail Online UK - 8 hours ago]
Father of train death teen speaks of grief afte... [Published Metro.co.uk - 10 hours ago]
UK & World News: Morning news headlines for Jun... [Published The Journal - 10 hours ago]
'He was happy - everything seemed ok': Father's... [Published London Evening Standard - 12 hours ago]
Everything seemed okay: father's grief as 'suic... [Published MSN UK - 12 hours ago]
05:36 Father's grief over train deaths [Published NewsRT.co.uk - 13 hours ago]
Girl, 15, and boy, 18, killed by high-speed tra... [Published Daily Express - 18 hours ago]
Borehamwood teenagers' 'suicide pact': Talented... [Published Mirror.co.uk - 19 hours ago]
Teens suicide horrorFull Story [Published Daily Star - 19 hours ago]
Teenagers killed by passenger train in Hertford... [Published Big News Network - 21 hours ago]
Teenagers killed by passenger train in Hertford... [Published Guardian.co.uk - 23 hours ago]
Girl, 15, And Boy, 18, From Same School Are Kil... [Published Daily Guide Ghana - Jun 18 2013]
Charleigh Disbrey and Mert Karaoglan Named as E... [Published International Business Times UK - Jun 18 2013]
Boy 18, and girlfriend, 15, die in suspected su... [Published London Evening Standard - Jun 18 2013]
Schoolboy and girl killed by train [Published Kenilworth Weekly News - Jun 18 2013]
Girl, 15, and boy, 18, from the same secondary ... [Published Mail Online UK - Jun 18 2013]
UPDATED: Teens killed by train near Elstree and... [Published London 24 - Jun 18 2013]