Publication: Mapa

First reported Oct 08 2014 - Updated Oct 08 2014 - 1 reports

Mapa Business Banking Report: How to win start-up businesses

We have now reached the sixth report, as part of the Mapa Research Insight Series . With this report we turn our attention to business banking and in particular how to attract and engage new customers.Why are we covering this topic and why start-up businesses ... [Published Mapa - Oct 08 2014]
First reported Oct 01 2014 - Updated Oct 01 2014 - 1 reports

MX: A look at the Five Time Best in Show winners

Just one of the exciting fintech start-ups at Finovate Fall NYC01 October 2014 || Meaghan JohnsonLast week we attended Finovate Fall in New York City , an event dedicated to showcasing the most innovative FinTech firms. Of the 70 presenters, there was ... [Published Mapa - Oct 01 2014]
First reported Sep 22 2014 - Updated Sep 22 2014 - 1 reports

Barclays add mortgage application video guide

Lenders continue reforms to comply with new rules post MMRThis quarter as part of the mortgages dashboard update we recorded a number of developments among the mortgage lenders monitored.Post the launch of Mortgage Market Review (MMR), providers continued ... [Published Mapa - Sep 22 2014]
First reported Sep 19 2014 - Updated Sep 19 2014 - 1 reports

My recent experience with TransferWise

The international payments provider, viewed as a disruptor to high street banks, which offers payments to a range of markets with no hidden fees initially drew me in as a customer with its competitive rates and ease of use.However, a recent experience ... [Published Mapa - Sep 19 2014]
First reported Sep 19 2014 - Updated Sep 19 2014 - 1 reports

Introducing our Tablet Dashboard

Challenges remain to fulfil the potential of online sales within the tablet channel, yet there are some innovative ways to engage with customers already being implemented.Earlier this year, in response to our customer requests, here at Mapa research we ... [Published Mapa - Sep 19 2014]


Despite the browsing tendencies of tablet users, findings from " Tablet Banking Series: Are you making the most of the tablet opportunity? ', a Mapa Insight Series report, show that very few banks offer product information pre-login or let users apply for products via the tablet app. However, a best-in-class example is demonstrated in the first update with USAA's (US) revamped application journeys for products including Auto Loans and Life Insurance, demonstrating their commitment to improving all aspects of their multi-channel offering. Added design elements such as a progress checker within an application also results in higher customer engagement and completion rates. USAA also invite users to participate in a survey to give their opinion on the auto-loan application experience via the tablet channel; they are one of the few banks leading the sales and monetisation area."

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Mapa Business Banking Report: How to win start-... [Published Mapa - Oct 08 2014]
MX: A look at the Five Time Best in Show winners [Published Mapa - Oct 01 2014]
Barclays add mortgage application video guide [Published Mapa - Sep 22 2014]
My recent experience with TransferWise [Published Mapa - Sep 19 2014]
Introducing our Tablet Dashboard [Published Mapa - Sep 19 2014]
Mapa Research Report: Digital Banking Security [Published Mapa - Jan 28 2014]
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