Netcall Plc

Type: Company
Name: Netcall Plc
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

Cairn Housing Association chooses Netcall

Not-for-profit Scottish organisation partners with technology provider Netcall to improve service delivery, using social media analysis and engagement capabilities for the first timeCairn Housing Association is to overhaul the way it interacts with customers, ... [Published Contact-centres.com - Aug 27 2014]
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

Download: 2014 Gartner Magic Quadrant for Contact Centre Infrastructure

Platinum SponsorsRegister to Download: Whitepaper: Newsletter featuring the 2014 Gartner Magic Quadrant for Contact Centre InfrastructureFor additional Information see Interactive Intelligence’s Company Profile« Previous ArticleFinancial Update from Netcall ... [Published Contact-centres.com - Aug 27 2014]
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

Journeycall’s move to new Arbroath contact centre

Journeycall has signed the lease for new premises in Arbroath, a move which will allow the award winning contact and fulfilment specialists to expand their operations in Scotland.Currently operating from two bases, in Brechin and Laurencekirk, the company ... [Published Contact-centres.com - Aug 27 2014]
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

Legal & General invests in QMax WFM

The ChallengeLegal & General Group PLC is one of the UK’s leading providers of risk, savings and investment management products. The group employs 5,800 staff to serve over 7 million customers across the product range. The company is located in multiple ... [Published Contact-centres.com - Aug 27 2014]
First reported Aug 27 2014 - Updated Aug 27 2014 - 1 reports

Seven Tips Around Multichannel Integration in Your Contact Centre

Offering your customers multiple channels to contact you, such as web, phone and social media, is becoming increasingly more important.Whilst trying to provide your customers with all of these different ways to contact you; it is essential that your contact ... [Published Contact-centres.com - Aug 27 2014]
First reported Aug 12 2014 - Updated Aug 12 2014 - 1 reports

Holding(s) in Company

NETCALL PLC("Netcall", the "Company" or the "Group")Holding in CompanyNetcall plc (AIM: NET) a leading provider of end to end customer engagement software solutions, was informed today that as of 7 August 2014, Charles Stanley Group plc, the holding company ... [Published MoneyAM - Aug 12 2014]
First reported Aug 11 2014 - Updated Aug 11 2014 - 1 reports

NEW RESEARCH: Business Process Automation – a brave new world for BPS providers

Business process automation (BPA) is a small, but dynamic emerging disruptor space to the multi-billion pounds per year business process services (BPS) market.BPA involves software and services that replace people in business process tasks, such as those ... [Published Tech Market View - Aug 11 2014]
First reported Aug 08 2014 - Updated Aug 08 2014 - 1 reports

Legal & General steps up investment in customer service with QMax workforce management

The ChallengeLegal & General Group PLC is one of the UK’s leading providers of risk, savings and investment management products. The group employs 5,800 staff to serve over 7 million customers across the product range. The company is located in multiple ... [Published Contact-centres.com - Aug 08 2014]
First reported Jul 31 2014 - Updated Jul 31 2014 - 1 reports

Conflicting Pressures for UK Contact Centres

Infographic – Netcall – Conflicting poressure for UK contact centres – what they are ways to manage themShareThe post appeared first on Contact-Centres . ... [Published Contact-centres.com - Jul 31 2014]
First reported Jul 24 2014 - Updated Jul 25 2014 - 2 reports

Cairn Housing Association Deploys Netcall's Customer Engagement Suite

Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement ... [Published Contact Center Solutions - Online Community - Jul 25 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

This week: Bagir lost in the jungle, Angel partnership for HaloSource, Trading in line for the Brady bunch

BAGR trading update, BRY trading update, CRU preliminary results, DDDD acquisition, DJI Holdings admission to AIM, EHP pre-close trading update and investment, GTS Chemical Holdings intention to float on AIM, HALO Rain for Rent alliance, HAYD announced ... [Published Proactiveinvestors United Kingdom RSS feed - Jul 23 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

Housing Association Overhauls Customer Interaction

Cairn Housing Association has chosen Netcall’s customer engagement suite to overhaul the way it interacts with customers. The not-for-profit Scottish organisation will improve service delivery by using social media analysis and engagement capabilities ... [Published Call Centre Helper - Jul 23 2014]

Quotes

...The company has not yet traded and therefore has no historical profit or losses. Duncan Peyton, Chief Executive Officer of 4d pharma commented: "4d pharma continues to work exclusively in the new drug class of live biotherapeutics. This acquisition further complements our unique platform technology and strengthens our portfolio of drug candidates in development, which we believe could transform treatment options for patients by addressing the underlying causes of disease.” "

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All (15) | News (13) | Reports (0) | Blogs (2) | Audio/Video (0) | Fact Sheets (0) | Press Releases (0)
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Cairn Housing Association chooses Netcall [Published Contact-centres.com - Aug 27 2014]
Download: 2014 Gartner Magic Quadrant for Conta... [Published Contact-centres.com - Aug 27 2014]
Journeycall’s move to new Arbroath contact centre [Published Contact-centres.com - Aug 27 2014]
Seven Tips Around Multichannel Integration in Y... [Published Contact-centres.com - Aug 27 2014]
Legal & General invests in QMax WFM [Published Contact-centres.com - Aug 27 2014]
Holding(s) in Company [Published MoneyAM - Aug 12 2014]
NEW RESEARCH: Business Process Automation – a b... [Published Tech Market View - Aug 11 2014]
Legal & General steps up investment in customer... [Published Contact-centres.com - Aug 08 2014]
Conflicting Pressures for UK Contact Centres [Published Contact-centres.com - Jul 31 2014]
Cairn Housing Association Deploys Netcall's Cus... [Published Contact Center Solutions - Online Community - Jul 25 2014]
Octopus AIM VCT 2 plc - Octopus AIM VCT 2 plc :... [Published Morningstar UK - Jul 24 2014]
Holding(s) in Company [Published MoneyAM - Jul 24 2014]
This week: Bagir lost in the jungle, Angel part... [Published Proactiveinvestors United Kingdom RSS feed - Jul 23 2014]
Housing Association Overhauls Customer Interaction [Published Call Centre Helper - Jul 23 2014]
‘Social intelligence’ platform Sentiment raises... [Published startups.co.uk - Jan 13 2014]
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Cairn Housing Association Deploys Netcall's Cus... [Published Contact Center Solutions - Online Community - Jul 25 2014]
Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement ...
Housing Association Overhauls Customer Interaction [Published Call Centre Helper - Jul 23 2014]
Cairn Housing Association has chosen Netcall’s customer engagement suite to overhaul the way it interacts with customers. The not-for-profit Scottish organisation will improve service delivery by using social media analysis and engagement capabilities ...
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