Netcall Plc

Type: Company
Name: Netcall Plc
First reported Jul 24 2014 - Updated Jul 25 2014 - 1 reports

Octopus AIM VCT 2 plc - Octopus AIM VCT 2 plc : Half-yearly report

Octopus AIM VCT 2 plc, managed by Octopus Investments Limited, today announces the half-yearly results for the six months ended 31 May 2014.These results were approved by the Board of Directors on 24 July 2014.You may shortly view the half-yearly report ... [Published Morningstar UK - Jul 24 2014]
First reported Jul 24 2014 - Updated Jul 25 2014 - 2 reports

Cairn Housing Association Deploys Netcall's Customer Engagement Suite

Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement ... [Published Contact Center Solutions - Online Community - Jul 25 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

This week: Bagir lost in the jungle, Angel partnership for HaloSource, Trading in line for the Brady bunch

BAGR trading update, BRY trading update, CRU preliminary results, DDDD acquisition, DJI Holdings admission to AIM, EHP pre-close trading update and investment, GTS Chemical Holdings intention to float on AIM, HALO Rain for Rent alliance, HAYD announced ... [Published Proactiveinvestors United Kingdom RSS feed - Jul 23 2014]
First reported Jul 23 2014 - Updated Jul 23 2014 - 1 reports

Housing Association Overhauls Customer Interaction

Cairn Housing Association has chosen Netcall’s customer engagement suite to overhaul the way it interacts with customers. The not-for-profit Scottish organisation will improve service delivery by using social media analysis and engagement capabilities ... [Published Call Centre Helper - Jul 23 2014]
First reported Jul 22 2014 - Updated Jul 22 2014 - 1 reports

Downing One VCT Plc Downing One Vct Plc : Final Results

TIDMDDV1 Downing ONE VCT plc Final results for the year ended 31 March 2014 FINANCIAL SUMMARY 31 Mar 12 Nov 2014 2013 (merger) pence pence Net asset value per share ("NAV") 98.2 100.4 Cumulative dividends paid since 12 November 2013 2.0 - Total return ... [Published ADVFN UK - Jul 22 2014]
First reported Jul 21 2014 - Updated Jul 21 2014 - 9 reports

Netcall seeing double-digit sales growth

Netcall , the AIM-listed customer engagement and business process management (BPM) software player, updated the markets with very encouraging news that it is seeing double digit new sales growth from both existing and new customers.This strong growth ... [Published Tech Market View - Jul 21 2014]
First reported Jul 15 2014 - Updated Jul 15 2014 - 1 reports

15/07/2014 - Cairn Housing Association Chooses Netcall for Complete Customer Engagement

Cairn Housing Association is to overhaul the way it interacts with customers, using Netcall's customer engagement suite to engage via email, SMS messaging, web chat and social media. Using these new channels, Cairn aims to be a leader in service delivery ... [Published Noodls - Jul 15 2014]
First reported Jul 14 2014 - Updated Jul 14 2014 - 1 reports

Cambridge Index drops 5.7%

14 July 2014LatestThe Cambridge Index declined 5.7% or 914.1 points to 15,108.6, as none of the top ten index heavyweights could record weekly gains. Barclays reaffirmed its “Overweight” rating on the shares of ARM Holdings, down 7.4%, with a target price ... [Published NW Brown Group Limited - Jul 14 2014]
First reported Jul 08 2014 - Updated Jul 09 2014 - 2 reports

Cairn Housing signs deal with Netcall

Scottish not-for-profit company Cairn Housing Association has signed a five-year deal with Netcall, a customer engagement software provider.Netcall will manage Cairn’s end-to-end customer engagement process through the Netcall Liberty platform, including ... [Published Business Quarter Magazine - Jul 09 2014]
First reported Jul 08 2014 - Updated Jul 08 2014 - 3 reports

Netcall signs five-year agreement with Cairn Housing Association

AIM-listed Netcall has signed a five-year agreement to manage Cairn Housing Association's entire end-to-end customer engagement through its Liberty Platform.Netcall will use its platform to engage customers via email, SMS messaging, web chat and social ... [Published London South East - Jul 08 2014]
First reported Feb 25 2014 - Updated Feb 25 2014 - 1 reports

Netcall sees revenues rise; eyes acquisitions

Customer communications specialist Netcall ( LON:NET ) saw growth of 3% in the first half of the financial year as trading comfortably met expectations. Netcall, which manages call centre queues and booking systems, welcomed revenues of £8.4mln in the ... [Published Proactiveinvestors United Kingdom RSS feed - Feb 25 2014]
First reported Feb 05 2014 - Updated Feb 05 2014 - 1 reports

Oxford City Council beats severe weather by optimising customer service in partnership with Netcall

5th February 2014 - Recent severe weather conditions have resulted in higher call volumes to Oxford City Council’s contact centre, as customers seek help and advice on managing the impact of floods in their local area. As part of its strategy to deliver ... [Published Call Centre Clinic News Articles - Feb 05 2014]

Quotes

...The company has not yet traded and therefore has no historical profit or losses. Duncan Peyton, Chief Executive Officer of 4d pharma commented: "4d pharma continues to work exclusively in the new drug class of live biotherapeutics. This acquisition further complements our unique platform technology and strengthens our portfolio of drug candidates in development, which we believe could transform treatment options for patients by addressing the underlying causes of disease.” "
"During the year the sales pipeline continued to grow and we further invested in enhancing our blended SaaS and premise-based Liberty product suite. Together with our strong balance sheet and broad customer base this positions Netcall well for the future" said CEO Henrik Bang
Jason MacGilp, chief executive, Cairn Housing Association, commented: "Cairn is on a journey towards customer service excellence and our contact centre solution is a key part of that journey. We are very pleased to be working with Netcall on this strategic project. Our clear aim is that customers can contact us, with absolute confidence in whatever way is most convenient to them, and to have their enquiry or service request dealt with minimum effort on their part. We're also really excited about the possibilities of mobile working and self-service in the future."
Henrik Bang, chief executive officer of Netcall said: "This is a great example of a customer combining multiple elements of the Netcall engagement suite, including CRM and social media, to ensure its customers have best-in-class service delivery, thereby increasing customer satisfaction while also improving internal efficiencies. Our Liberty platform enables our customers to implement an integrated multichannel customer engagement environment which can be managed seamlessly with cutting-edge software and linked to process management capabilities. We are delighted to be working with Cairn Housing Association, providing the tools it requires to meet the evolving needs of its customers."

More Content

All (30) | News (26) | Reports (0) | Blogs (4) | Audio/Video (0) | Fact Sheets (0) | Press Releases (0)
sort by: Date | Relevance
Cairn Housing Association Deploys Netcall's Cus... [Published Contact Center Solutions - Online Community - Jul 25 2014]
Octopus AIM VCT 2 plc - Octopus AIM VCT 2 plc :... [Published Morningstar UK - Jul 24 2014]
Holding(s) in Company [Published MoneyAM - Jul 24 2014]
This week: Bagir lost in the jungle, Angel part... [Published Proactiveinvestors United Kingdom RSS feed - Jul 23 2014]
Housing Association Overhauls Customer Interaction [Published Call Centre Helper - Jul 23 2014]
Downing One VCT Plc Downing One Vct Plc : Final... [Published ADVFN UK - Jul 22 2014]
Netcall seeing double-digit sales growth [Published Tech Market View - Jul 21 2014]
Netcall Expects Full-Year Results In Line With ... [Published TVNewsCheck - Jul 21 2014]
Netcall : Expects Full-Year Results In Line Wit... [Published 4 Traders - Jul 21 2014]
Netcall Sees FY Trading Results Comfortably In ... [Published RTTNews.com - Jul 21 2014]
Netcall sees FY trading in line with market view [Published Stock Market Wire - Jul 21 2014]
Netcall on target [Published Telegraph - Jul 21 2014]
Netcall PLC : Trading Update [Published Investegate - Jul 21 2014]
Netcall sees FY trading in line with market view [Published Telegraph - Jul 21 2014]
FLASH: Netcall sees FY trading in line with mar... [Published Stock Market Wire - Jul 21 2014]
15/07/2014 - Cairn Housing Association Chooses ... [Published Noodls - Jul 15 2014]
Cambridge Index drops 5.7% [Published NW Brown Group Limited - Jul 14 2014]
Cairn Housing signs deal with Netcall [Published Business Quarter Magazine - Jul 09 2014]
Netcall signs five-year agreement with Cairn Ho... [Published London South East - Jul 08 2014]
Netcall : Wins Contract With Cairn Housing Asso... [Published 4 Traders - Jul 08 2014]
Netcall in 5yr agreement with Cairn Housing Ass... [Published Stock Market Wire - Jul 08 2014]
FLASH: Netcall in 5yr agreement with Cairn Hous... [Published Stock Market Wire - Jul 08 2014]
Netcall sees revenues rise; eyes acquisitions [Published Proactiveinvestors United Kingdom RSS feed - Feb 25 2014]
Week Ahead: RBS to announce strategic change [Published Proactiveinvestors United Kingdom RSS feed - Feb 23 2014]
Galvan Week Ahead: Unemployment and inflation c... [Published Proactiveinvestors United Kingdom RSS feed - Feb 22 2014]
Case Study: Optimised customer service beats ba... [Published Call Centre Helper - Feb 12 2014]
Oxford City Council beats severe weather by opt... [Published Call Centre Clinic News Articles - Feb 05 2014]
‘Social intelligence’ platform Sentiment raises... [Published startups.co.uk - Jan 13 2014]
AIM Notice - 31/10/2013 [Published TrustNet - Oct 31 2013]
Exercise of Options [Published TrustNet - Oct 28 2013]
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sort by: Date | Relevance
Cairn Housing Association Deploys Netcall's Cus... [Published Contact Center Solutions - Online Community - Jul 25 2014]
Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement ...
Housing Association Overhauls Customer Interaction [Published Call Centre Helper - Jul 23 2014]
Cairn Housing Association has chosen Netcall’s customer engagement suite to overhaul the way it interacts with customers. The not-for-profit Scottish organisation will improve service delivery by using social media analysis and engagement capabilities ...
Case Study: Optimised customer service beats ba... [Published Call Centre Helper - Feb 12 2014]
Netcall has enabled Oxford City Council to handle increased call volumes during the floods. Severe weather conditions have resulted in higher call volumes to Oxford City Council’s contact centre, as customers seek help and advice on managing the impact ...
Oxford City Council beats severe weather by opt... [Published Call Centre Clinic News Articles - Feb 05 2014]
5th February 2014 - Recent severe weather conditions have resulted in higher call volumes to Oxford City Council’s contact centre, as customers seek help and advice on managing the impact of floods in their local area. As part of its strategy to deliver ...
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