TelstraClear

Type: Company
Name: TelstraClear
First reported Apr 14 2014 - Updated Apr 14 2014 - 1 reports

New Zealand’s worst customer service industries revealed

Industries that rate the worst for customer service in New Zealand are Government agencies and local councils, and telecommunications, utilities and insurance companies.Customer service satisfaction in New Zealand overall as, however, doubled from 20 ... [Published Scoop - Apr 14 2014]
First reported Mar 19 2014 - Updated Mar 19 2014 - 1 reports

Telecom's 'SuperNet' complaint dropped

The Commerce Commission has decided not to take a complaint by Telecom about Vodafone's "SuperNet" advertising campaign any further.Telecom sought a High Court injunction in June, objecting to Vodafone's description of its cable networks in Wellington ... [Published stuff.co.nz - Mar 19 2014]
First reported Mar 19 2014 - Updated Mar 19 2014 - 1 reports

Here Are 10 Former Hackers Who’ve Gone On ...

Hackers are amongst the most feared individuals on the internet, and as luck would have it, very successful ones as well! Over the years, there have been some highly devastating hacker attacks. They have often also been part of the most wanted list of ... [Published EFYTimes.com - Mar 19 2014]
First reported Mar 11 2014 - Updated Mar 11 2014 - 1 reports

Telecom charge for old school bills

Telecom broadband and mobile customers will have to pay an extra charge of $1.50 a month from May if they want to continue to receive paper bills through the mail.The company said people could avoid the charge if they agreed to receive their bills via ... [Published stuff.co.nz - Mar 11 2014]
First reported Nov 12 2013 - Updated Nov 12 2013 - 1 reports

Vodafone reports H1 earnings of stg£6.6bn, Irish customer base reaches 2.4m

report EBITDA (earnings before interest, taxes, depreciation, and amortisation) on a management basis down 4.1pc to stg£6.6bn.Adjusted operating profit on a management basis rose 0.5pc to stg£5.7bn, while free cash flow on a management basis reached stg£2bn.Vodafone?s ... [Published Silicon Republic - Nov 12 2013]
First reported Oct 24 2013 - Updated Oct 25 2013 - 1 reports

Most New Zealand internet customers choose ISP on price

Among New Zealand consumers who chose their current ISP within the last twelve months, the most common reason for the choice was to get a cheaper or better deal. Roy Morgan Research has found that 60 percent chose their ISP on price while 11 percent chose ... [Published Telecompaper - Oct 24 2013]
First reported Oct 22 2013 - Updated Oct 22 2013 - 1 reports

Sky rejects regulator's accusations about its contracts

New Zealand's Sky Television has rejected accusations from the Commerce Commission that it breached the Commerce Act. The competition regulator believes Sky's contracts restricted TelstraClear's ability to launch its own subscription television service ... [Published Telecompaper - Oct 22 2013]

Quotes

"Our initial concern that prompted our High Court action as well as the Commerce Commission complaint was that aspects of Vodafone's Supernet promotion may have been misleading to consumers" Pirie said
"We don't want people to pay it. We'd rather people switched to electronic bills."
...However, Sky spokeswoman Kirsty Way said the company would not voluntarily remove the clauses. "We are not going to go and change our agreements. We won't be removing these clauses and it is 'business as usual'." She further said that Sky had granted partners exemptions to the clauses in the past and added that TelstraClear never asked for an exemption in relation...

More Content

All (11) | News (8) | Reports (0) | Blogs (0) | Audio/Video (0) | Fact Sheets (3) | Press Releases (0)
sort by: Date | Relevance
New Zealand’s worst customer service industries... [Published Scoop - Apr 14 2014]
Here Are 10 Former Hackers Who’ve Gone On ... [Published EFYTimes.com - Mar 19 2014]
Telecom's 'SuperNet' complaint dropped [Published stuff.co.nz - Mar 19 2014]
Telecom charge for old school bills [Published stuff.co.nz - Mar 11 2014]
Vodafone reports H1 earnings of stg£6.6bn, Iris... [Published Silicon Republic - Nov 12 2013]
Most New Zealand internet customers choose ISP ... [Published Telecompaper - Oct 24 2013]
Sky rejects regulator's accusations about its c... [Published Telecompaper - Oct 22 2013]
Snap performs best on DNS repsonse tests [Published Telecompaper - Aug 14 2013]
Fact Sheet for IHUG [Published Silobreaker - Jan 15 2010]
Fact Sheet for Telstra Corporation Ltd [Published Silobreaker - Dec 14 2009]
Biography for David Thodey [Published Silobreaker - May 11 2009]
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